Group Coordinator

1 month ago


Chicago, United States AccorHotel Full time

Group Coordinator
You are a multitasker and are able to work independently performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts anticipate and resolve issues and update team your various projects.

What is in it for you:

  • Opportunity for growth within Accor and Fairmont Chicago
  • Paid Time Off
  • Medical Dental and Vision insurance 401k
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

  • Consistently offer exceptional friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through upselling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests enter rooming lists and update accurate information in the system
  • Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
  • Ensure that all reservations are recorded following established procedures with full and clear information and inputted correctly and promptly
  • Organize and implement administrative systems & procedures and perform necessary support duties
  • Prepare and maintain your departments records
  • Adhere to and promote our company values and wider brand standards
  • Other administrative tasks as needed

Qualifications :

Your experience and skills include:

  • Excellent interpersonal and communication skills
  • Ability to prioritize work in an environment with multiple interests
  • Ability to handle complex and confidential information with discretion
  • Competency using a variety of computer softwares
  • Knowledge of Opera PMS or a related system
  • Previous administrative experience in a similar role preferred
  • Strong administrative skills required

Remote Work :

No


Employment Type :

Fulltime



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