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Information Technology Project Coordinator
2 months ago
Job: Field Technical Spt Cons IV
Duration: 18 Months
Location: St. Bangor, Maine 04401
Pay rate: $35 - $37/hour on W2 without benefits
Description:
*Strong Technical Skills
* Strong Leadership skills -Ability to manage an onsite Team of Techs on a daily basis.
* Strong Organizational skills: Ability to manage /follow daily deployment schedule, collect Proof of Delivery paperwork from Tech’s, scan paperwork to Lead PM and file for future use.
*Strong MS Excel Skills: Ability to use spreadsheets, Scan serial #’s being deployed into spreadsheets, email lead PM daily deployments performed via SCDM Excel spreadsheet.
*Strong MS Office skills: Ability to utilize Teams/ Email to send Lead PM End of Day status/ info on daily basis.
* Strong communication skills: Ability to communicate issues/concerns with Lead PM “real -time” and work with Customer & End-users on a daily basis.
*Proven record of leading a large- scale project through completion
*Must live close to the location
- Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
- Works on problems of diverse complexity and scope.
- Acts as a team or Project Leader providing direction to team on daily activities and facilitates information validation and team decision making process.
- Exercises independent judgment within generally defined policies and practices to identify and select a solution.
- Ability to handle most unique situations.
- May seek advice in order to make decisions on complex business issues.
Responsibilities:
- Apply advanced technical knowledge to operate one or more technology areas (e.g. Deployment Management) .
- Integrate technical knowledge and business understanding to create solutions for customers.
- Resolve single- and cross- technology incidents independently.
- Work with team members to resolve unusually complex or cross- technology incidents.
- Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Apply solutions to meet highly complex customer needs Build and maintain strong relationship up to senior management level in assigned accounts.
- Assist in designing and delivering support solutions using specific industry knowledge and expertise.
- Assist in managing delivery of industry support solutions.
- Lead Customer Expectation management as part of escalation process.
Education and Experience Required:
Bachelor's degree preferred or Associate degree holder (technical field) with 5- 7 years
working experience in related fields desired.
- Knowledge and Skills:Thorough knowledge of products and services offerings, organization, competition, third party products and market trends.
- Broad knowledge of corporate organization, job, and policies. Comprehensive business, technical or functional knowledge at an expert level.
- Communicate tactfully with diplomacy up to senior management levels within an organization.
- Active listening skills and ability to adjust messages to audience level.
- Problem-solving skills (proactive, reactive and creative).
- Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
- Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation.
- Provide suggestions for operational efficiencies