Senior LTSS Service Care Manager
4 weeks ago
Title: Senior LTSS Service Care Manager (RN)
Duration: 06 Months with possible extension
Location: Laredo, TX (Remote) - Field worker –Remote, member visits are within the 2-hour range of employees' homes. Looking for candidates in the Laredo area
Shift Time: 8 am-5 pm, however, the end time varies due to member-facing visits beginning later.
- Prepare for visits by gathering information on member utilizing our Electronic Medical Record system reviewing diagnosis, meds, recent authorizations.
- Completing visits that are: Initial, Change in condition, MDCP, and Level 3 reassessments
- Travel to member home for in person visit lasting 2-4 hours long. Travel can be up to 2 hours one way.
- Submission of assessment within 24 hours.
- Any requests for services to be initiated within 3 business days.
- All other documentation due within 5 business days.
- After 15 business days hand off member to appropriate level to be assigned to permanent care manager/service coordinator.
- Complete Centene University trainings prior to due date.
- Complete any task assignments within turnaround time per work process.
Education Requirement: RN ASN, BSN, or MSN
- Complete 6 visits per week
- All documentation submitted within established turnaround times
- Meet quality metrics
- Meet 92% on audits
- Meet 90% on member satisfaction surveys
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