Senior LTSS Service Care Manager

4 weeks ago


Laredo, United States SPECTRAFORCE Full time

Title: Senior LTSS Service Care Manager (RN)

Duration: 06 Months with possible extension

Location: Laredo, TX (Remote) - Field worker –Remote, member visits are within the 2-hour range of employees' homes. Looking for candidates in the Laredo area

Shift Time: 8 am-5 pm, however, the end time varies due to member-facing visits beginning later.

  • Prepare for visits by gathering information on member utilizing our Electronic Medical Record system reviewing diagnosis, meds, recent authorizations.
  • Completing visits that are: Initial, Change in condition, MDCP, and Level 3 reassessments
  • Travel to member home for in person visit lasting 2-4 hours long. Travel can be up to 2 hours one way.
  • Submission of assessment within 24 hours.
  • Any requests for services to be initiated within 3 business days.
  • All other documentation due within 5 business days.
  • After 15 business days hand off member to appropriate level to be assigned to permanent care manager/service coordinator.
  • Complete Centene University trainings prior to due date.
  • Complete any task assignments within turnaround time per work process.


Education Requirement: RN ASN, BSN, or MSN


  • Complete 6 visits per week
  • All documentation submitted within established turnaround times
  • Meet quality metrics
  • Meet 92% on audits
  • Meet 90% on member satisfaction surveys


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