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Operations Manager

3 months ago

Tukwila, United States LHH Full time

LHH is partnering with a wholesale distribution company with the hiring of an Operations Manager located in Tukwila, WA. This position will oversee the organization’s ongoing office and warehouse operations and help them manage their growth. You will be a key member of the management team and will be responsible for the overall efficiency and day-to-day operations of the business. We are seeking a leader that will be a passionate advocate for customer service, highly analytical to ensure client service support metrics are met and that will develop and execute strategies to support the growth of the organization


What you’ll be doing:

  • Lead employees, encouraging maximum performance and dedication
  • Create and evaluate the company's everyday business systems with focus on process improvement, increased efficiency, sales development and customer satisfaction
  • Ensure quality of work from all business operations and help company execute on growth objectives
  • Serve as escalation contact to resolve client concerns
  • Analyze and interpret data and metrics
  • Design and implement business sales strategies, plans and procedures
  • Build effective and collaborative working relationship throughout the organization
  • Improves operational performance by integrating initiatives that simplify process and drive out complexity
  • Work closely with executive leadership on financial goals


Ideal qualifications for a successful candidate:

  • 7 plus years of operational and management experience
  • Wholesale and/or distribution industry experience highly desired
  • Strong leadership skills with proven ability to motivate and energize key performers
  • Well versed in inventory management to include procurement and forecasting
  • Knowledge of governmental regulations applied to product distribution to include OSHA, Worker’s Comp and Hazardous Materials Handling
  • Excellent project management, time management and organizational skills, and ability to adapt in a fast-paced, changing environment
  • Customer centric with a demonstrated commitment to growing business operations
  • Highly analytical and detail-oriented