Customer Service Representative

5 days ago

Schaumburg, United States Beacon Hill Full time

A manufacturing company located in Schaumburg is looking for a temporary-to-hire Customer Service Representative to add to their growing team. They are seeking an exceptional customer experience emphasizing core values of teamwork, integrity, and accountability.

ESSENTIAL FUNCTIONS:

  • Assist customers by answering questions about our products and recommend new products by identifying their needs
  • Enter customer orders and perform necessary tasks to ensure timely and accurate processing
  • Maintain customer relationships by responding to inquiries promptly and efficiently.
  • Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken documented in our CRM program
  • Gather and research information as needed to resolve customer issues
  • Communicate with customers via Live Chat to provide real time help

SKILLS & ABILITIES

  • Strong verbal and written communication skills
  • Empathy and strong listening skills
  • Familiarity with MS Office: Email, Excel, Word, or similar systems
  • 2+ years of customer service experience: desire to help external and internal customers resolve challenges, and take ownership in resolving those challenges
  • Excellent organizational and multitasking skills
  • Excellent attendance

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

  • Customer Service Representative

    3 weeks ago

    Schaumburg, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Schaumburg, Illinois, United States Central Garden & Pet Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our sales team, you will be responsible for delivering exceptional customer service to our valued clients.Key ResponsibilitiesCoordinate resources to ensure successful order fulfillment from receipt to customer...

  • Customer Service Representative

    2 months ago

    Schaumburg, United States U.S. Waterproofing Full time

    Job DescriptionJob Description Have you worked in corporate America and crave a more genuine culture?Do you have an upbeat personality combined with the ability to remain grace under pressure?Do you love to help people while delivering stellar customer service in every interaction? If this sounds like you, take the next step in your career.Join the U.S....

  • Customer Service Representative

    1 month ago

    Schaumburg, United States Addison Group Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Schaumburg, ILIndustry: ManufacturingPay: $22 - $24 per hour (based on experience)Job Description: We are seeking enthusiastic and detail-oriented Customer Service Representatives to join our client's team. The positions focus on email-based customer interactions, order...

  • Customer Service Representative

    3 weeks ago

    Schaumburg, United States U.S. Waterproofing Full time

    Job DescriptionJob DescriptionDo you enjoy talking with people on the phone?Do you have an upbeat personality combined with the ability to remain graceful under pressure? If this sounds like you, take the next step in your career.Our Ideal CandidateWe are on the lookout for a positive, highly motivated Customer Service Representative to joinour team with a...

  • Customer Service Representative

    4 days ago

    Schaumburg, Illinois, United States Hunter Foundry Machinery Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Hunter Foundry Machinery. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate responses to their inquiries, and resolving any issues that may...

  • Customer Service Representative

    1 week ago

    Schaumburg, Illinois, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and working closely with our internal teams to drive business growth.Key...

  • Customer Service Representative

    3 months ago

    Schaumburg, United States Innovation Group North America Full time

    Job DescriptionJob DescriptionSalary: This is a hybrid role; 3 days in office (Schaumburg), 2 days remote. About Innovation Group North AmericaInnovation Group North America (IGNA) is part of a leading global insuretech business, helping the insurance market handle millions of claims each year in the most efficient way possible. Simplicity, connectivity,...

  • Customer Service Representative

    6 days ago

    Schaumburg, Illinois, United States Misumi USA Full time

    About the RoleMisumi USA is seeking a highly skilled Customer Service Representative to join our team in our Schaumburg Corporate office. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProcess quotations and sales orders,...

  • Entry Level Customer Service Representative

    3 weeks ago

    Schaumburg, United States Diamond Heritage Inc Full time $38,000 - $50,000

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...

  • Customer Service Representative

    4 months ago

    Schaumburg, United States Hunter Foundry Machinery Full time

    Job DescriptionJob DescriptionThe Manufacturing Company is seeking a Parts Support Customer Service Representative to add to our team in Schaumburg, IL.Requirements:Ensure the timeliness and accuracy of customer service responses via email and telephone.Order entry, quotation preparation, expediting open orders (backorder monitoring using positive...

  • Customer Service Representative

    6 days ago

    Schaumburg, Illinois, United States Lennar Homes Full time

    Job SummaryLennar Homes is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional support and resolving any issues that may arise.Key ResponsibilitiesProvide timely...

  • Customer Service Representative

    3 months ago

    Schaumburg, United States Critter Control Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO18565 Showing 1 location **Job Details** **Description** **Remote Support Role Opportunity with an Industry Leading Wildlife Management Company!** Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife...

  • Fantastic Customer Service Representative

    4 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Fantastic Customer Service Representative

    4 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    Job DescriptionJob DescriptionIn 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a...

  • Fantastic Customer Service Representative

    2 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a philosophy applied to every area of...

  • Fantastic Customer Service Representative

    2 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, Illinois, United States Central Garden & Pet Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Central Garden & Pet. As a key member of our sales support team, you will be responsible for delivering exceptional customer service to our valued clients.Key ResponsibilitiesCoordinate order fulfillment from receipt to customer delivery, ensuring...

  • Customer Service Representative

    1 week ago

    Schaumburg, Illinois, United States Central Garden & Pet Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our sales team, you will be responsible for delivering exceptional customer service to our valued clients.Key ResponsibilitiesCoordinate resources to ensure successful order fulfillment from receipt to customer...

  • Customer Service Representative

    4 days ago

    Schaumburg, Illinois, United States Central Garden & Pet Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Key ResponsibilitiesCoordinate order fulfillment from receipt to customer delivery, ensuring...