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Support Specialist

2 months ago

Jersey City, United States Phyton Talent Advisors Full time

Our Client a well known Investment Bank is seeking a Business Support Specialist in their Harborside, New Jersey location.


Responsibilities

  • Maintain accurate and up-to-date loan files and records.
  • Communicate with clients to gather necessary information and provide status updates.
  • Perform data entry and ensure the accuracy of loan information in the system.
  • Coordinate with various departments to ensure timely loan approvals and disbursements.
  • Handle customer inquiries and provide support as needed.
  • Prepare and distribute loan-related reports and correspondence.
  • Perform general office duties such as filing, scanning, and photocopying documents.


Role Objectives: Delivery

  • Perform a variety of administrative duties in support of a manager, team, or department. Execute routine tasks including phone coverage, travel booking, expense reports, invoice processing, and stationery orders.
  • Handle ad hoc queries from managers and team members to help navigate governance processes, approval workflows, and system requirements.
  • Participate in periodic initiatives such as floor restacks, workspace equipment upgrades, and event planning.


Role Objectives: Interpersonal

  • Establish and maintain close relationships with managers and team members under coverage to foster trust and better understand administrative preferences and priorities.
  • Cultivate a wide network of internal colleagues to facilitate the execution of everyday tasks, including business management, technology, travel operations, mail services, facilities management, accounts payable, and conferences and events.
  • Partner with administrative assistants in other business units and/or regions to promote cooperation and manage joint deliverables where necessary.


Requirements

  • Strong organizational and time-management skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Detail-oriented with a high level of accuracy.
  • Ability to handle confidential information with discretion.
  • Strong interpersonal skills and the ability to work well in a team environment.
  • Ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Customer service orientation and problem-solving skills.
  • Familiarity with loan processing and financial services is a plus.