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Key Holder @ Luxury Brand

3 months ago


Dallas, United States Fourth Floor Full time

Our client, an Luxury Brand, is seeking a Key Holder to help support their staff in Dallas, TX


The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client’s personal collection. The Sales Associate must hold the position of acting as a brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets.


Duties/Responsibilities:

  • Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling.
  • Being attentive to the customer’s expectation and acting accordingly
  • Proactive with client outreach and demonstrating strong client follow-up skills
  • Ensuring that the client’s deliveries are prepared and organized
  • Receiving and monitoring of client product exchanges and repairs
  • Operating the sales system by updating and monitoring sales recording and client database


Qualifications and Skills

- A least 3 years proven previous retail sales experience in luxury environment

- Excellent interpersonal skills with the ability to build and maintain strong relationships

- Strong organizational skills and attention to detail is a must

- Ability to multi-task, work in high pressure environment

- Self-starter / proactive mindset / passion for learning

- Positive energy and genuine desire to work with people

- Intellectual curiosity and passion for learning

- Bachelor’s degree in business-related field is a plus

- Passionate about luxury


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