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Luxury Host
2 months ago
As a Restaurant Host, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your role will involve greeting customers, providing accurate wait times, and escorting them to their tables. You will also be responsible for monitoring server performance to ensure smooth service during the customers' dining experience.
Key Responsibilities:
* Maintain presence at host stand / door to greet and seat customers
* Monitor server performance to ensure smooth service during the customers' dining experience
* Observe proper telephone etiquette
* Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
* Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
* Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
What You Bring:
* Customer Service experience
* Knowledge of OpenTable platform
* Associate will have a flexible schedule
* Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Inclusive Benefits:
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
* Medical, Dental, Vision Benefits
* Disability Benefits
* Paid Parental Leave, Paid Family Leave, and Adoption Support
* Paid Time Off
* Retirement Savings Plan (401K) and Life Insurance
* Financial Solutions
* NMG Associates Core Discount of 30%
* Personal and Professional Development Opportunities
About Neiman Marcus Group:
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us
