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Identity Access Administrator

2 months ago

Grand Rapids, United States JRD Systems Full time

Job Title - Identity Access Administrator

Base Location – Grand Rapids, MI (Remote)

Duration – 2+ years


Job Summary:

The System Administrator will be responsible for managing and supporting Oracle Directory Services and NetIQ / MicroFocus Access Manager. The role involves ensuring the reliability, availability, and security of the directory services and access management systems. The ideal candidate will have a strong background in system administration, particularly in identity and access management, and will be capable of working independently and as part of a team.


Key Responsibilities:

  1. System Administration:
  • Install, configure, and maintain Oracle Directory Services and NetIQ / MicroFocus Access Manager.
  • Monitor system performance and ensure high availability and reliability.
  • Perform regular system updates, patches, and upgrades.


  1. User and Access Management:
  • Manage user accounts, permissions, and roles within the directory services and access management systems.
  • Implement and enforce security policies and procedures.


  1. Security and Compliance:
  • Ensure the security of the systems by implementing best practices and adhering to regulatory requirements.
  • Conduct regular audits and assessments to identify and mitigate security vulnerabilities.


  1. Troubleshooting and Support:
  • Provide technical support and troubleshooting for issues related to Oracle Directory Services and NetIQ / MicroFocus Access Manager.
  • Respond to and resolve incidents and service requests in a timely manner.


  1. Documentation and Reporting:
  • Maintain comprehensive documentation of system configurations, processes, and procedures.
  • Generate regular reports on system performance, incidents, and other relevant metrics.


  1. Collaboration and Training:
  • Work closely with other IT teams to ensure seamless integration and operation of the directory and access management systems.
  • Train and mentor junior staff and end-users on the effective use of the systems.


Qualifications:


Education:

Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered.


Experience:

  • Proven experience in system administration, specifically with Oracle Directory Services and NetIQ / MicroFocus Access Manager.
  • Experience with identity and access management solutions.
  • Familiarity with security best practices and regulatory requirements.


Technical Skills:

  • Proficiency in administering Oracle Directory Services.
  • Proficiency in administering NetIQ / MicroFocus Access Manager.
  • Strong understanding of LDAP, SSO, SAML, OAuth, and other authentication protocols.
  • Knowledge of scripting languages (e.g., Python, Shell) for automation.


Soft Skills:

  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a strong focus on quality and accuracy.


Preferred Qualifications:

  • Certifications in Oracle Directory Services, NetIQ / MicroFocus Access Manager, or related technologies.
  • Experience with cloud-based identity and access management solutions.
  • Knowledge of other directory services and access management tools.


Additional info:

  • We are looking for experience with two different tools, the Oracle experience will be weighted less as the organization looks to move away from Oracle products.
  • Tools: Oracle Directory Services NetIQ / MicroFocus Access Manager
  • Primary responsibilities of the role are Administration & Support. Plus upgrades. GFS is on current versions today. In the next year, the plan is to begin migrating to a new tool, which will require this person to be involved as well.