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Identity Access Specialist

2 months ago

Wisconsin Rapids, Wisconsin, United States Quartz Full time
Position Overview

Quartz is a health plan provider focused on delivering comprehensive health solutions that prioritize the well-being of our members. We are seeking individuals who are eager to contribute to an organization that values innovation and excellence in service. If you possess prior IT experience and are looking to advance your career in the Information Security / Cybersecurity domain, we invite you to explore this opportunity at Quartz.

The Identity Access Specialist will be responsible for managing access to applications, databases, servers, and networks through various tools and applications. This role involves processing access requests, monitoring departmental queues, and ensuring compliance with established policies, standards, and procedures. Additionally, the specialist will analyze requests related to various business systems and applications, including the creation, deletion, and modification of access within business roles and groups.

Benefits:
  • Opportunity to build a career in the Information Security / Cybersecurity sector.
  • Work in an environment that promotes collaboration and process enhancement for improved efficiency.
  • Flexible work arrangements including full-time in-person, hybrid, or remote options.
  • Competitive hourly pay range based on skills and experience: $22.50/hr. - $28.17/hr. along with a comprehensive benefits package.
Key Responsibilities
  • Provision and de-provision access to applications, infrastructure, and operating systems in accordance with established policies and procedures. This includes updating and resolving request tickets and ensuring timely resolution of assigned user requests as per Service Level Agreements (SLAs).
  • Manage new hire onboarding, employee separations, department transfers, access remediation, and privileged access.
  • Assist in troubleshooting and problem-solving by collaborating with other teams, vendors, or users to diagnose and resolve access-related issues.
Qualifications
  • High school diploma or equivalent.
  • At least 1 year of relevant experience in user provisioning and de-provisioning.
  • Proficient in personal computers and the Microsoft Office suite.
  • Strong interpersonal and organizational skills, with the ability to meet deadlines and adhere to written policies and procedures while delivering exceptional customer service.
  • Basic understanding of Active Directory, Microsoft Exchange, and service request management systems.
  • Excellent verbal and written communication skills.
  • Willingness to work additional hours as required by workload.
  • Ability to effectively engage with internal and external stakeholders, including vendors and contractors.
This position offers the flexibility to work remotely or from the office, with necessary hardware and equipment provided by the company. Candidates must have access to high-speed, non-satellite Internet to successfully work from home.

Quartz is committed to fostering a diverse workplace and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.