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Technical Support Specialist

3 months ago

Kansas City, United States OSTechnical Full time

Direct Hire

Onsite

Entry Level Technical Support


This is a great opportunity to work with an established company, learn new technologies, and grow a successful career in IT


Required:

  • Answering, evaluating, and prioritizing incoming calls, emails, and ticket requests from users experiencing problems with computer-related technologies.
  • Managing all employee logins, approvals, emails, and menu level accounts like a pro.
  • Actively communicating and interfacing with escalation teams to ensure all issues are resolved promptly, because downtime is not in our vocabulary.
  • Generating ideas to enhance and revolutionize the support we deliver, because we're not just here to meet expectations, we're here to exceed them.