Lead Tools Support Engineer
3 weeks ago
Lead Tools Support Engineer Coppel
Coppell TX Hybrid 3 days a week onsite
Must be a US Citizen or Green Card holder.
In this position you will be reporting to Direct Delivery (DPO COE) organization and support engineering project teams on ALM tools related topic such as tool roll out configuring tools to project and business needs and training. Additionally you will be the first point of contact for user management troubleshooting coordination with IT on ALM tool related topics.
- Ability to work effectively across functional and geographic boundaries in the interest of the customer and business (required)
- Excellent organizational and interpersonal skills (required)
- Excellent time management skills (required)
- Excellent written and verbal communication skills (required)
- Excellent analytical and problemsolving skills (required)
- Ability to work independently with minimal supervision (required)
- Job Responsibilities
- Micro Focus ALM Admin
- Responsible to administrate QC server licenses.
- Responsible to creating new users.
- Responsible to create new projects.
- Usage Monitoring and reporting.
- Quality Center Customization support.
- Work closely with all engineering domains to support on ALM tool related topics.
- Support PMT organization to deploy current and new tool suites to engineering projects.
- Develop training material and train users on using the ALM tool per the process.
- Develop training material and train team on how to support ALM tool for user community.
- First point of contact to users on ALM tool related topics i.e. tool usage issue resolution etc.
- Support users by creating tool related scripting and automation of repetitive tasks.
- Support engineering teams to extract charts and dashboards from the ALM tools.
- Support Configuration Manger Change and Problem Resolution manger to monitor and extract audit reports from the ALM tools.
- Pilot new tools perform tests with IT organization before upgrade or new tool roll out.
- Monitoring
- Support multiple projects across different time zones.
- Administrative tasks for Application Maintenance
- Microfocus QC / ALM / Octane installation upgrade and environment design
- Migration of projects to latest version of the application
- New patch implementation
- Validation and verification of the upgraded environment and projects
- Microfocus QC /ALM / Octane project creation and maintenance
- Monitor and proactive management of centralized shared tools services such as license servers databases application services and infrastructure that underpins these.
- Integration with other Microfocus and 3rd Party tools with QC / ALM / Octane
- Administrative tasks for implementing MF QC / ALM functionality.
- Experience implementing new functionality.
- Customization and configuration of the project as per the project requirement (user roles project entities Alerts Workflows etc.)
- Designing and developing workflows and configurations
- Development of template projects and cross project customization
- Customizing within the dashboard/reporting module
- Identify analyze and mitigate project and operational risks.
- Ability to coordinate activities with various technical teams (network database and architecture) to structure solutions.
- Development and communication of tool usage and best practices
- Understanding and developing SQL queries
- Experience in V B scripting and Microfocus QC / ALM OTA API
- Knowledge of macro creation
- Ability to handle multiple priorities and assess and adjust quickly to changing priorities.
- Ability to think of new solutions and be proactive to go with a cando attitude.
- Proven verbal and written skills to communicate / report both technical and nontechnical audiences.
Leadership Expectations
- Champion Inclusion: Embrace individual differences and create an environment of support belonging and trust. Invite every voice every day.
- Communicate Clearly: Listen to understand ask questions for clarity and deliver messages with purpose. Be intentional to ensure your message is understood.
- Cultivate Relationships: Show care and compassion for others and authentically build networks across functions. Partner up down and across to enable enterprise results.
- Instill Ownership: Ensure accountability manage execution and mitigate risk to deliver results. Instill initiativetaking to make a positive impact.
- Inspire Growth: Develop yourself and others through coaching feedback and mentorship to meet career goals. Build capabilities of others strengthen our organization.
- Propel Change: Think critically respectfully challenge and create innovative ways to drive growth. Be bold and challenge to make things better.
Qualifications
Minimum of 6 years of related experience
Bachelors degree preferred or equivalent experience
Required Knowledge Skills and Abilities: (Hiring Companies ATS Questions):
1. Do you have Experience in managing licenses creating users and setting up projects.
2. Do you have Micro Focus ALM/QC/Octane Administration experience
experience
3. Do you have Customization of user roles workflows and project entities experience
4. Do you have Crossproject customization and template development experience
5. Do you have Scripting and Automation experience
6. Do you have Proficiency in VB scripting and Microfocus QC/ALM OTA API.
7. Do you have Experience with automating repetitive tasks and toolrelated scripting.
8. Do you have SQL Query Development experience
9. Do you have Ability to write and execute SQL queries for data extraction reporting and customization
10. Do you have Experience integrating ALM with Micro Focus and thirdparty tools.
11. Do you have Tool Configuration and Customization experience
12. Do you have the Ability to configure dashboards develop custom reports and create workflow designs.
13. Do you have Proactive monitoring of ALM environments servers databases and license usage experience
14. Do you have Project Migration and Management experience
15. Do you have Experience migrating projects to newer versions of ALM and maintaining ongoing usage.
16 Must be a US Citizen or Green Card holder.
Remote Work :
No
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States KLM Careers Full timeJob Title: Lead Tools Support EngineerAt KLM Careers, we are seeking a highly skilled and experienced Lead Tools Support Engineer to join our team. As a key member of our engineering project team, you will play a crucial role in supporting the effective management of ALM (Application Lifecycle Management) tools.Key Responsibilities:Administer Micro Focus...
-
Lead Tools Support Engineer
4 weeks ago
Coppell, Texas, United States KLM Careers Full timeJob Title: Lead Tools Support EngineerCoppell, TX - Hybrid - 3 days a week onsiteJob Summary:We are seeking a highly skilled Lead Tools Support Engineer to join our team. As a Lead Tools Support Engineer, you will be responsible for providing technical support and guidance to engineering project teams on ALM tools related topics. You will also be the first...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States KLM Careers Full timeJob Title: Lead Tools Support EngineerJoin KLM Careers as a Lead Tools Support Engineer and take on a challenging role that requires technical expertise and leadership skills. As a key member of our Direct Delivery organization, you will be responsible for supporting engineering project teams on ALM tools-related topics, including tool rollout,...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States KLM Careers Full timeJob Title: Lead Tools Support EngineerWe are seeking a highly skilled Lead Tools Support Engineer to join our team at KLM Careers. As a key member of our Direct Delivery organization, you will play a critical role in supporting engineering project teams on ALM tools related topics.Key Responsibilities:Administer QC server licenses and create new users,...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States KLM Careers Full timeAbout the JobThe Lead Tools Support Engineer will play a crucial role in supporting engineering project teams through effective management of ALM (Application Lifecycle Management) tools.This position involves rolling out tools, configuring them according to project and business needs, and providing training.As the first point of contact for user management...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States KLM Careers Full timeJob Title: Lead Tools Support EngineerCoppell, TX Hybrid 3 days a week onsiteJob Summary:We are seeking a highly skilled Lead Tools Support Engineer to join our team. As a key member of our Direct Delivery organization, you will be responsible for supporting engineering project teams on ALM tools related topics, including tool rollout, configuration, and...
-
Lead Tools Support Engineer
2 days ago
Coppell, Texas, United States KLM Careers Full timeJob DescriptionThe role of the Lead Tools Support Engineer is to provide advanced support to engineering project teams by effectively managing ALM tools. This position involves planning and executing the rollout of tools, configuring them according to project and business needs, and delivering training.Key Responsibilities:Administer Micro Focus ALM/QC...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States MetaOption LLC Full timeJob SummaryIn this role, you will be responsible for supporting engineering project teams on ALM tools related topics, including tool rollout, configuration, and training. You will also be the first point of contact for user management, troubleshooting, and coordination with IT on ALM tool related topics.Key ResponsibilitiesAdminister QC server...
-
Lead Tools Support Engineer
3 weeks ago
Coppell, United States KLM Careers Full timeLead Tools Support Engineer Coppell TX Hybrid 3 days a week onsite Must be a US Citizen or Green Card holder. In this position you will be reporting to Direct Delivery (DPO COE) organization and support engineering project teams on ALM tools related topic such as tool roll out configuring tools to project and business needs and training. Additionally...
-
Lead Tools Support Engineer
4 weeks ago
Coppell, United States Enterprise Logic Inc. Full timeHello,Client: Financial IndustryPosition: Lead Tools Support EngineerLocation: Tampa, FL OR Coppell, TX 75019Duration: 06 Months Contract on W2 basis (CONTRACT-TO-HIRE) (HYRBID ROLE)The Max Pay Rate is $60/hr on W2 - With No BenefitsMUST HAVE:Experience in managing licenses, creating users, and setting up projects.Micro Focus ALM/QC/Octane...
-
Lead Tools Support Engineer
2 weeks ago
Coppell, Texas, United States Limit X Solutions Full timeJob DescriptionThis role is responsible for providing technical support and guidance to engineering project teams on ALM tools related topics, including tool roll out, configuration, and training. The successful candidate will be the first point of contact for user management, troubleshooting, and coordination with IT on ALM tool related topics.Key...
-
Lead Tools Support Engineer
1 week ago
Coppell, United States KLM Careers Full timeLead Tools Support Engineer Coppel Coppell TX Hybrid 3 days a week onsite Must be a US Citizen or Green Card holder. In this position you will be reporting to Direct Delivery (DPO COE) organization and support engineering project teams on ALM tools related topic such as tool roll out configuring tools to project and business needs and training....
-
Coppell, Texas, United States Resiliency Full timeJob SummaryIn this critical role, you will be part of the Direct Delivery (DPO COE) organization, supporting engineering project teams on ALM tools-related topics such as tool rollout, configuration, and training. As the first point of contact for user management, troubleshooting, and coordination with IT, you will play a vital role in ensuring seamless ALM...
-
Senior ALM Tools Engineer
2 weeks ago
Coppell, Texas, United States MetaOption, LLC Full timeJob DescriptionWe are seeking a highly skilled ALM Tools Engineer to join our team at MetaOption, LLC. As a key member of our Direct Delivery organization, you will be responsible for supporting engineering project teams on ALM tools related topics, including tool roll out, configuration, and training.Key Responsibilities:Administer QC server licenses,...
-
Tools Engineer
3 weeks ago
Coppell, United States HL Solutions LLC Full timeTitle: Tools EngineerLocation: Coppell, TX - Hybrid (2 days in a week Mandate, Preferably Tue & Wed or 2 days based on client needs)Duration: 6 months CTHJob Requirement:Must have 5 + years of relevant experience or a combination of related experience, education and training with an Enterprise Monitoring Tool like Splunk, Dynatrace, Zenoss, HP SiteScope, HP...
-
Tools Engineer
3 weeks ago
Coppell, United States HL Solutions LLC Full timeTitle: Tools EngineerLocation: Coppell, TX - Hybrid (2 days in a week Mandate, Preferably Tue & Wed or 2 days based on client needs)Duration: 6-Months CTH role Note: Need only non-sponsorship consultants. This is 6-Months Contract to hire role. Job Description:Experience:Must have 5 + years of relevant experience or a combination of related experience,...
-
Desktop Support Engineer
3 weeks ago
coppell, United States Lead Allies Inc. Full timeWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...
-
Desktop Support Engineer
3 weeks ago
Coppell, United States Lead Allies Inc. Full timeWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...
-
Desktop Support Engineer
3 weeks ago
Coppell, United States Lead Allies Inc. Full timeWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...
-
Desktop Support Engineer
1 day ago
coppell, United States Lead Allies Inc. Full timeWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue...