Cash Receipts Branch Manager

3 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Manager III
Serve as subject matter expert, under unit manager, performing managerial and complex accounting and auditing work, in accordance with generally accepted principles (GAAP) and within state/federal statutes and agency standards overseeing all operations, activities, and output of Cash Receipts – a branch within Revenue Management Unit that records, deposits, reports and reconciles revenue collected by the agency.

Work involves maintaining accounting processes and procedures for receipting, controlling, recording and reporting transactions efficiently and accurately. Ensures deadlines are met. Interacts with customers for problem resolution. Actively participate in production of detailed and consolidated financial reports. Requires working knowledge of Uniform Statewide Accounting System (USAS) and Centralized Accounting and Payroll/Personnel System (CAPPS), as work involves coordinating information systems to meet needs. Makes recommendations for improvements.

Supervise positions, ranging from Accountant III to V, who perform advanced accounting and financial duties. Set staff priorities to ensure tasks are performed, reconciled and audited within approved guidelines. Monitor assignments and branch work products. Work a regular and predictable schedule with the ability to telework.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1 (30%) – Branch Management: Foster a positive environment while providing leadership and technical guidance, serving as subject matter expert, in managing, supervising and monitoring day-to-day activities to produce accurate, effective and efficient operations in branch. Ensure deadlines are met. Maintain proactive role with auditors and programs. Serves as a working manager filling in and performing branch tasks as needed. Research and resolve issues; elevating as needed to unit manager in writing.
EJF 2 (20%) – Staff Management: Develop and approve schedules and leave. Conduct regular meetings with staff to convey information, training, discuss problems and resolutions. Recommend staff development. Ensure % of direct reports have a current position description and receive a performance evaluation once a year. Ensure staff are trained for the position they are in and for next level up within 9 months of hire and current on all required training. Addressing conduct and performance issues as needed.
EJF 3 (15%) – Reporting: Timely submission of required reports.
EJF 4 (10%) – Compliance and Accuracy: Review and remain current on applicable rules, statutes, and policies. Interpret and communicate changes to staff and management. Ensure policies and procedures are documented, written in compliance of applicable rules, followed, and reviewed annually for updating. Establish measurement tools for compliance. Ensure measures are in place and work performed is audited for accuracy.
EJF 5 (10%) – Customer Service: Manager and branch staff respond in a friendly, courteous and timely manner to research requests and inquiries. Address customer feedback appropriately while maintaining professional demeanor with co-workers, internal and external customers. Provide technical and consultative services and asistance to programs. Conduct agency training. Function as liaison and provide technical guidance with other agencies and entities.
EJF 6 (5%) – Sensitive Data: Maintain a working knowledge of federal, state, enterprise, agency and unit policies, processes and procedures, as well as related enterprise training, for privacy requirements when handling data falling into any of the following categories: HIPAA-Health Insurance Portability and Accountability Act, PHI-Protected Health Information, PII-Personally Identifiable Information, and SPI-Sensitive Personal Information.
EJF 7 (5%)– Goal: Establish and complete an important goal annually for branch focusing on delivery of service, quality improvement or to minimize duplicative efforts for same or similar information. Implement measurement tools for achieving goals and objectives.
EJF 8 (5%) – Miscellaneous Duties: Performs other duties as assigned. Leads and/or participates in workgroups; representing the unit and division in workgroups. Serve as back up to unit manager. Keep COOP plans up to date. Maintain critical branch functions throughout a crisis. Actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Develop other staff to participate in an external disaster.
Knowledge Skills Abilities:
Knowledge of generally accepted accounting principles and procedures
Knowledge of and ability to comply with policies regarding cash handling and deposit processes
Working knowledge of USAS and CAPPS 9.2
Knowledge of Federal and State laws affecting revenue collection for agency services

Skill in personnel management and supervision, including interviewing and selection
Skill in interpreting and applying policies and procedures
Skill in using automated accounting systems, spreadsheets, and electronic mail
Skill in reconciliation process
Skill in implementing complex reporting specification

Abililty to manage branch activities
Ability to problem solve; identify a problem, analyze all relevant concerns, identify possible solutions, and reach a logical conclusion
Ability to exercise good judgment in evaluating situations and making recommendations
Ability to work swiftly and accurately under pressure to complete tasks with minimal supervision
Ability to apply policies and procedures to new situations
Ability to work within procedural guidelines, yet make individual judgments when necessary
Ability to communicate in an effective, tactful, and diplomatic manner both verbally and written
Ability to present facts and instructions; understand and follow instructions
Ability to train and provide leadership and direction to staff
Ability to function effectively with interruptions in work
Ability to get along with a diverse group of employees and maintain effective relations with others
Ability to organize workload, set priorities and meet deadlines
Ability to maintain confidentiality
Ability to manage multiple assignments with competing deadlines or priorities
Ability to create and maintain a positive and efficient work environment
Ability to develop long-range plans for complicated revenue programs, measuring progress and evaluate performance to achieve goals

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