Senior Program Manager

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

JOB ROLE

Manage Large Services engagement(s) [Multi Million $] ,work closely with Customers Senior Management and drive the team towards customer delight.

JOB RESPONSIBILITIES:

Program Management:

· Define and monitor Program Governance

· Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

· Manage Engagement level risks, issues and work out / drive the action plan, along with team

· Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.

· Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

· Work collaboratively with Dev managers, Architect to drive the engagement towards customer delight.

Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters

Communicate and collaborate with internal and external stakeholders as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors

Drive Steering committee(s) with customers senior stakeholders

Team Management:

Coach and train project teams on Software Development processes and best practices

Keep the team motivated and drive them towards customer delight

Understand culutal nuisances and drive cross cultural teams

Customer Management:

Provide inputs to strategic plans and work as a extended arm for customers Senior stakeholder

Make decisions and communicate trade-offs and risks; drive key decisions across projects

Financials and Business Acumen:

Contribute in P&L related activities

Identify and Drive actions for engagements profitability improvisation

Drive presales activities for business expansion

Desired for the Position:

15-18 years of Software Development experience, in BFSI domain

7-9 years of Program Management experience

Experience in Managing team (s) in Offshore/Onsite model

Should possess good communication and problem solving skills

Should have strong client management and interaction experience

Proficient with MS Project or similar software and MS Office applications

Experience in leading cross-functional project teams, consistes of 30-40 members

Strong persuasion and negotiation skills, including conflict resolution skills

Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization

Self-motivated with ability to drive multiple projects

Future Role Progression potential ( for this role )

Nucleus believes in grooming and promoting the internal talent, based on individuals career aspirations and capability. This role leads to a path of Program Director, Regional Head - Services and beyond, in the future upon establishment of credentials by the individual.



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