Account Representative

7 days ago


Colorado Springs, United States Firstsource Full time

We are seeking a dedicated and detail-oriented Collection Representative to join our team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. The ideal candidate will possess strong financial acumen and excellent customer service skills to effectively communicate with customers regarding their accounts.

This position is located in Colorado Springs, CO- this is not remote.

Duties

  • Manage and follow up on overdue accounts to ensure timely payments.
  • Conduct account reconciliation to resolve discrepancies and maintain accurate records.
  • Utilize knowledge of financial concepts to assess customer payment capabilities and negotiate payment plans.
  • Process payments and update accounts receivable records accordingly.
  • Collaborate with the accounts payable team to ensure accurate coding and processing of invoices.
  • Handle medical billing inquiries, including understanding ICD-10 codes as needed.
  • Provide exceptional customer service by addressing client inquiries and resolving issues related to their accounts.
  • Participate in telemarketing efforts when necessary to promote payment options or services.
  • Support revenue cycle management initiatives by providing insights on collection trends and customer feedback.

Skills

  • Proficiency in account reconciliation and understanding of accounts receivable processes.
  • Strong grasp of financial concepts, including revenue cycle management principles.
  • Familiarity with medical billing practices and coding, particularly ICD-10.
  • Excellent customer service skills with the ability to communicate effectively with diverse clientele.
  • Experience in telemarketing or similar roles is a plus.
  • Detail-oriented with strong organizational skills to manage multiple accounts efficiently.
  • Ability to work independently as well as collaboratively within a team environment.

Join our team as a Collection Representative and contribute to our mission of maintaining financial integrity while providing outstanding service to our clients

Start date- December 2nd, 2024

Hourly rate- $18.00

Day shift no weekends

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.



  • Colorado Springs, Colorado, United States Matt Fitzpatrick - State Farm Agent Full time

    Job Overview: As a key member of the Matt Fitzpatrick - State Farm Agent team, the Account Representative plays a vital role in driving business growth and customer satisfaction. Responsibilities: * Provide expert guidance on insurance products and services to clients * Assist clients with policy applications and renewals, ensuring seamless transactions *...


  • Colorado Springs, Colorado, United States Connie Slater Full time

    Insurance Account RepresentativeAt Connie Slater's agency, we're seeking a highly motivated and customer-focused Insurance Account Representative to join our team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their insurance...


  • Colorado Springs, United States Boys and Girls Club of the Pikes Peak Region Part time $16 - $18

    We are seeking a Member Accounts Representative for a busy youth development non profit office 25-29 hours per week. Candidates must have customer service and account management experience and have the ability to multi-task effectively, be detail orientated, organized and the ability to work both independently and in a team environment. A/R Job duties will...


  • Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...


  • Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...


  • Colorado Springs, Colorado, United States Veralto Full time

    About the RoleWe are seeking an experienced Service Account Manager to join our team in North America. As a key member of our Commercial Service team, you will be responsible for managing and growing a service territory with a challenging, yet achievable growth target.Job ResponsibilitiesKey responsibilities include:Engage clients and prospects via phone to...


  • Colorado Springs, Colorado, United States Reeves Maddox - State Farm Agent Full time

    Position OverviewReeves Maddox - State Farm Agent is seeking a highly motivated and career-oriented professional to join their team in Colorado Springs, CO. As a State Farm team member, you will play a crucial role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life...


  • Colorado Springs, United States Kendra Gries - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...


  • Colorado Springs, Colorado, United States SBS Services Group (SSG) Full time

    Job Title: Business Development RepresentativeStratus Building Solutions is a leading franchise in green commercial cleaning, and we're seeking a highly motivated Business Development Representative to join our team.Job SummaryThe Business Development Representative will be responsible for meeting individual account sales objectives, generating new business...


  • Colorado Springs, United States Creative Financial Staffing Full time

    Christian Based Organization About the Company Stability: With over 50 years of experience, we pride ourselves on being a trusted name in the industry! Employee Benefits: We offer paid holidays, generous PTO, comprehensive health benefits, and education assistance to support our team members. Company Culture: Our culture prioritizes employee well-being,...


  • Colorado Springs, United States Price Solutions Full time

    Price Solutions is looking for a Business Development Representative to join our retail team. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing accounts. This person will act as a liaison between our marketing and sales teams, as well as have direct contact with potential customers at local...


  • Colorado Springs, Colorado, United States Colorado ENT and Allergy Full time

    Job OverviewColorado ENT & Allergy is seeking a highly skilled Financial Representative to join our team. As a key member of our financial operations, you will play a critical role in managing accounts receivable, optimizing collections, and promoting favorable public relations with health plans and patients.Key Responsibilities:Manage accounts receivable to...


  • Colorado Springs, Colorado, United States Concentra Full time

    Job Title:Lead Development RepresentativeAbout the Job:This is a high-volume prospecting role focused on implementing Concentra's outbound sales strategy. The primary responsibility is to vet leads, make phone calls to prospective customers, and schedule appointments. The Lead Development Representative will work with various lead types to identify...


  • Colorado Springs, Colorado, United States Concentra Full time

    Lead Development RepresentativeConcentra is seeking a highly motivated and results-driven Lead Development Representative to join our team. As a Lead Development Representative, you will be responsible for implementing Concentra's outbound sales strategy, focusing on prospecting and filling the field sales funnel with qualified opportunities.You will work...

  • Sales Representative

    4 weeks ago


    Colorado Springs, Colorado, United States Breakthru Beverage Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Breakthru Beverage Group. As a Sales Representative, you will be responsible for cultivating and growing on-premise account relationships in the greater Colorado Springs market area to maximize the sales of supplier brands.Key ResponsibilitiesCultivate...


  • Colorado Springs, United States Medline Full time

    Job Summary Job Description JOB SUMMARY Serve as the dedicated interface and manage the relationship for assigned National and Regional accounts. In collaboration with Corporate Account Team, responsible for building and maintaining effective long-term relationships and generating revenue within assigned accounts. MAJOR RESPONSIBILITIES Maintain existing...


  • Colorado Springs, United States Medline Full time

    Job Summary Job Description JOB SUMMARY Serve as the dedicated interface and manage the relationship for assigned National and Regional accounts. In collaboration with Corporate Account Team, responsible for building and maintaining effective long-term relationships and generating revenue within assigned accounts. MAJOR RESPONSIBILITIES Maintain existing...


  • Colorado Springs, Colorado, United States Apex Waste Solutions Full time

    Job DescriptionJob Title: Customer Service and Satisfaction RepresentativeWork Arrangement: On-site Salary Range: $40,000 - $50,000 per annum, based on experience and qualificationsJob Summary: The Customer Service and Satisfaction Representative will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring...


  • Colorado Springs, Colorado, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As an Account Associate, you'll play a crucial role in assisting customers with their insurance needs. Your responsibilities will include:Providing accurate and timely information to customersProcessing policy changes and...


  • Colorado Springs, Colorado, United States Breakthru Beverage Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team in Colorado Springs, CO. As a Sales Representative, you will be responsible for cultivating and growing account relationships off-premise to maximize the sales of E&J Gallo brands.Key ResponsibilitiesCultivate and grow account relationships off-premise to...