Account Processing Representative I, II, III

1 day ago

Colorado Springs, United States ANB Bank Full time
Description

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

  • Hiring Pay Ranges:
    • Account Processing Representative I - $17.50 - $21.25 per hour
    • Account Processing Representative II - $18.00 - $20.50 per hour
    • Account Processing Representative III - $19.25 - $22.63 per hour
      • The hiring pay range for this position is commensurate with the level of relevant experience and education.
      • This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.
Health & Wellness Benefits (Subject to Eligibility Requirements)
  • Minimum 4 Weeks of Paid Time Off (PTO)
  • 11 Paid Holidays
  • Medical, Dental, and Vision Insurance
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
  • Company provided Life, AD&D, and Disability Insurance with supplementation options
  • 401(k) plan with discretionary company match and profit sharing
  • Discretionary annual bonus and employee referral incentives
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement Program
  • Spanish Communication Assistant Program Incentive
  • Employee banking products
Summary
  • Primarily responsible for supporting Retail, Commercial, and Private Banking channels in their efforts to open and maintain deposit accounts with documentation that is thorough, accurate, and complete. Critical daily tasks in the department include, but are not limited to, reviewing all new account and customer documentation for adherence to regulatory and procedural guidelines.
Essential Duties and Responsibilities
  • Assists with the creation of policies and procedures for all departmental tasks.
  • Identifies opportunities to modify processes to meet Account processing goals, including becoming more efficient, decreasing errors and minimizing risk exposure.
  • Completes the following daily/monthly/annual departmental tasks with their deadlines with a degree of accuracy and minimal assistance: Account Setup Error Review, Account Maintenance Review, New Account Review, Youth Account Conversions, W8 Annual Mailings, CIP Violation Closures and other tasks as assigned by management.
  • Ensures regulatory and statutory compliance with the tasks listed above.
  • Maintains professional and technical knowledge by attending educational workshops, viewing webinars and analyzing published materials related to the department's tasks.
  • Works independently or with a team to complete departmental objectives.
  • Adapts to shifting priorities and responsibilities (i.e. departmental daily tasks versus projects) within the department with ease.
  • Utilizes strong communication skills, both written and orally, when communicating with others and making recommendations.
  • Effective multi-tasker with excellent time management skills.
  • Communicates effectively both written and verbally with internal and external customers, vendors and management.
  • Processes daily tasks with a high degree of accuracy due to the nature of the departmental tasks.
  • Possesses the ability to work independently or on a team with management oversight.
  • Possesses a strong work ethic, critical thinking, and problem-solving skills with attention to detail.
  • Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
  • Delivers quality of service as defined by department standards.
  • Maintains confidentiality as defined by department standards.
  • Supports the company's Mission, Vision, and Values.
  • Other duties may be assigned.
Account Processing Representative I:
  • Performs most, if not all, of the above duties with regular direction and supervision.
  • Follows procedures and completes tasks assigned with regular prompt.
Account Processing Representative II:
  • Performs the duties above with occasional direction and supervision.
  • Follows procedures and completes tasks assigned with occasional prompt.
  • Occasionally suggests opportunities to reduce errors or improve processes.
  • Occasionally assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects, etc.).
Account Processing Representative III:
  • Performs the duties above with minimal direction and supervision.
  • Follows procedures and completes tasks assigned with minimal prompt.
  • Leads by example and encourages others by demonstrating exemplary behaviors.
  • Regularly suggests opportunities to reduce errors or improve processes.
  • Regularly assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects and/or leading smaller projects, etc.).
Education and/or Experience

Account Processing Representative I:
  • No experience required.
  • High school diploma or general education degree (GED) required.
Account Processing Representative II:
  • 1 year of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.
  • High school diploma or general education degree (GED) required.
  • Experience with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred.
  • Understanding of banking products, services, forms, and regulations preferred.
Account Processing Representative III:
  • 2 years of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.
  • High school diploma or general education degree (GED) required.
  • Intermediate experience (i.e. 2+ years) with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred.
  • Intermediate understanding of banking products, services, forms, and regulations preferred.


Work Schedule: Monday - Friday, 8:00am - 5:00pm

Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.

ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.

Anticipated Date of Application Window Closure: 09/27/2024 (or until filled)

  • Account Processing Representative I, II, III

    2 weeks ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...

  • Customer Care Center Representative I, II, or III

    3 weeks ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...

  • Customer Care Center Representative I, II, or III

    3 months ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for...

  • Central Operations Representative I or II

    4 weeks ago

    Colorado Springs, Colorado, United States ANB Bank Full time

    Job SummaryANB Bank is seeking a Central Operations Representative I or II to provide exceptional support to bank operations personnel and customers. The ideal candidate will possess a strong understanding of banking regulations and procedures, with a focus on maintaining the integrity of the deposit system.Key ResponsibilitiesMaintain knowledge and...

  • Loan Servicing Specialist I, II, or III

    2 weeks ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...

  • Loan Documentation Specialist I, II, or III

    1 month ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for...

  • Loan Documentation Specialist I, II, or III

    3 weeks ago

    Colorado Springs, United States ANB Bank Full time

    Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires...

  • Activity Security Specialist III

    4 weeks ago

    Colorado Springs, Colorado, United States Watermark Risk Management International, LLC Full time

    Job SummaryWatermark Risk Management International, LLC is seeking a highly skilled Activity Security Representative III to provide multi-disciplined security support to our customer's facility and organization. This role requires a strong understanding of security protocols and procedures, as well as excellent communication and organizational skills.Key...

  • Consumer Credit Card Portfolio Manager II or III

    4 weeks ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    Job DescriptionEnt Credit Union is seeking a highly skilled Consumer Credit Card Portfolio Manager II or III to drive growth and engagement in our consumer credit card portfolio. This role focuses on portfolio lifecycle management, business growth, retention, win-back programs, and data analytics to ensure the portfolio's health and profitability.Key...

  • Customer Service Representative

    4 weeks ago

    Colorado Springs, Colorado, United States ANB Bank Full time

    Job SummaryANB Bank is seeking a highly skilled Customer Care Center Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and facilitating product sales through various channels.Key ResponsibilitiesAnswer incoming...

  • Central Operations Representative I, II, or III

    4 weeks ago

    Colorado Springs, Colorado, United States ANB Bank Full time

    Job SummaryANB Bank is seeking a highly skilled and detail-oriented Central Operations Representative to join our team. As a key member of our operations team, you will be responsible for ensuring the integrity of our deposit system and providing exceptional customer service to our customers.Key ResponsibilitiesMaintain a current knowledge and consistent...

  • Consumer Credit Card Portfolio Manager II or III

    3 weeks ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    Job DescriptionEnt Credit Union is seeking a highly skilled Consumer Credit Card Portfolio Manager II or III to drive growth and engagement in our consumer credit card portfolio. This role focuses on portfolio lifecycle management, business growth, retention, win-back programs, and data analytics to ensure the portfolio's health and profitability.Key...

  • Technician II/III, Medium Equipment Specialist

    4 weeks ago

    Colorado Springs, Colorado, United States Government Jobs Full time

    Job Title: Technician II/III, Medium & Heavy EquipmentWe are seeking a highly motivated and experienced Technician II/III to join our team in the Fleet Division of the Department of Public Works. As a key member of our team, you will be responsible for conducting preventive maintenance services, inspections, and minor repairs on medium and heavy vehicles,...

  • Business Credit Card Product Manager II or III

    4 weeks ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    At Ent Credit Union, we're committed to improving the financial quality of life for our members. As a Business Credit Card Product Manager II or III, you'll play a critical role in driving our business credit card products and portfolio forward.Key ResponsibilitiesProduct Strategy and Optimization: Define and prioritize the product roadmap and feature...

  • Accountant II

    2 weeks ago

    Colorado Springs, United States Axelon Full time

    Accountant II Colorado Springs, CO 6 Months 8 am start time Pay Rate $35.97/hr Must have cost accounting experience Must have 2 - 5 years experience Preference for someone with manufacturing experience We are looking for an experienced Cost Accountant to join our manufacturing facility. The ideal candidate will be responsible for analyzing cost...

  • Accountant II

    1 month ago

    Colorado Springs, United States Axelon Services Corporation Full time

    Accountant II Colorado Springs, CO 5 Months 8 am start time Fully onsite Will convert to FT after 5 months Onsite interviews Preference for someone with manufacturing experience Must have 2 - 5 years experience Cost Accountant for Engineered to Order Manufacturing Facility -Analyze and collect cost information associated with labor, inventory and...

  • Systems Analyst I, II, or III

    4 weeks ago

    Glenwood Springs, Colorado, United States Colorado Mountain College Full time

    Job Summary:The Systems Analyst I, II, or III will partner with key stakeholders to understand and analyze business requirements, design, develop, test, and implement solutions within Workday and Ellucian Colleague ERP/SIS systems and other third-party applications. This role will troubleshoot and resolve technical issues, ensuring system stability and...

  • Security Specialist III

    4 weeks ago

    Colorado Springs, Colorado, United States General Dynamics Information Technology Full time

    Job Title: Activity Security RepresentativeTransform technology into opportunity as a Security Specialist III with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As a...

  • Security Specialist II

    4 weeks ago

    Colorado Springs, Colorado, United States gTANGIBLE Corporation Full time

    Job Title: Activity Security Representative IIgTANGIBLE Corporation is seeking a highly skilled Activity Security Representative II to provide multi-disciplined security support to a customer's facility and organization.Job SummaryThe Activity Security Representative's primary function is to provide day-to-day support for Collateral, Sensitive Compartmented...

  • Account Representative

    3 days ago

    Colorado Springs, United States Firstsource Full time

    We are seeking a dedicated and detail-oriented Collection Representative to join our team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. The ideal candidate will possess strong financial acumen and excellent customer service skills...