Assoc. Commissioner, System Facilities
4 weeks ago
Texas Health and Human Services (HHS), comprising the Texas Health and Human Services Commission (HHSC) and the Texas Department of State Health Services (DSHS), is committed to enhancing the lives of over 7 million Texans each month through hundreds of essential programs and services. Our dedicated team of over 38, professionals administers more than programs across 1, locations statewide, making a difference in the lives of Texans every day.
The Associate Commissioner, reporting to the Deputy Executive Commissioner (DEC) for System Support Services (SSS), leads the daily operations of the HHSC Facilities department. This position is responsible for managing and directing complex support services programs, which include the statewide facilities management of over offices, lease planning and space management, regional administration services, security planning and operations, contract management, the agency safety program, warehouse services, and printing services.
Key responsibilities include developing and implementing strategic plans, policies, and procedures, as well as evaluating the performance of support services. The Associate Commissioner provides executive-level reporting, manages a multi-million-dollar budget, sets goals and objectives for support services, and ensures that resources are appropriately acquired and effectively utilized in compliance with regulations and policies. The role also involves interpreting federal and state laws and regulations, as well as departmental policies and rules related to service delivery. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Essential Job Functions:
Establishes and maintains the facilities services governance processes; coordinates the delivery of support services for the HHS System, Texas Department of Family and Protective Services (DFPS), and Texas Civil Commitment Office (TCCO); develops, manages, and implements support services policies, and procedures.
Provides overall program vision, leadership, and strategic direction for achieving department goals and legislative mandates; directs the overall planning, coordination, implementation, and evaluation of support services to ensure timely and effective delivery of services as described in service level agreements.
Provides strategic planning, guidance, and direction for statewide lease and facilities management, as well as regional administrative, warehouse, and printing services. Oversees building maintenance, remodeling and repair, space management, support contracts, and security for over HHS facilities statewide.
Directs staff on special projects and initiatives. Facilitates meetings, delivers presentations, and produces high-quality written reports and briefings. Communicates effectively with a range of internal and external stakeholders to foster a culture of open communication, mutual respect, and shared goals.
Provides information and testimony as well as presents to the HHSC legislative offices or committees, other state and federal agencies, and other organizations.
Assesses the Facilities department workforce needs and develops strategies and plans to address them. Directs the development of the department workforce with the appropriate knowledge, technical skills, and competencies. Oversees management and staff, including tasks such as hiring and selection, assigning work, performance evaluations, recommendation of personnel actions, disciplinary measures, and leave management.
Coordinates the development of the Facilities department budget and Legislative Appropriations Requests in conjunction with the SSS DEC and HHSC Chief Financial Officer; reviews and makes management decisions regarding budget and staff allocation for Support Services; advises on status and progress of Support Services programs; recommends methods for effective and efficient utilization of resources. Knowledge Skills Abilities:
Knowledge:
State and federal laws related to facilities management, property management, leasing, contract management, and budgeting.
Principles and practices of public administration and management, including strategic planning, budgeting, cost recovery, financial, and contract management.
State of Texas legislative process. Comprehensive understanding of Health and human services policies and procedures.
Leadership principles for managing staff at various levels and effectively utilizing agency resources.
Project management principles and best practices.
Skills:
Analytical, strategic conceptual thinking, planning, and execution.
Budget planning, financial management, and ensuring the best return on investment for department initiatives.
Leadership, verbal and written communication, and public speaking, with the ability to explain complex concepts to business leaders and the workforce effectively.
Managing complex, statewide support services while effectively handling multiple and competing priorities.
Abilities:
Develop and communicate a vision that aligns with business strategy and motivates staff.
Effectively communicate with executives, elected officials, and external stakeholders both orally and in writing.
Understand business drivers and translate business objectives into actionable strategies and execute them effectively and decisively.
Provide high-quality customer service to internal and external constituencies, ensuring department services meet their needs.
Lead major change initiatives, process improvements, manage organizational change, and ensure the department adapts to technical advancements.
Partnership-building to foster productive relationships with internal and external stakeholders.
Acquire and administer operational resources, and plan, assign, and supervise work effectively.
Develop and implement policies and procedures, and prepare clear, concise reports to support organizational goals and decision-making.
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