Quality Specialist/Analyst
3 weeks ago
- Compile, analyze, sort, and verify accuracy of data
- Compile statistics and prepare various reports
- Examine records such as manifests, invoices, bills of lading, related documents and correspondence to resolve
process inefficiencies - Confer with common carrier to expedite, and trace missing or delayed shipments
- Investigate overdue, damaged shipments or shortages
- Analyze complaints of service failures to designated departments for investigation and provide an update to customers
- Record and retain meeting minutes
- Other duties as assigned
- High school diploma or equivalent
- Must be a U.S. citizen
- 2+ years' experience as a Quality Specialist, Coordinator, Auditor, or Inspector in within a warehouse environment
- Can perform complex functions in Excel including VLOOKUP, Formulas, and PivotTables
- Experience with SAP or any WMS (Warehouse Management System)
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