Sr. Business Systems Analyst

2 months ago

Oklahoma City, Oklahoma, United States Love's Travel Stops & Country Stores Full time

Req ID: 440485

BASIC PURPOSE : The Senior Business Systems Analyst role is to actively facilitate customer engaging technology initiatives. This will include interacting with business unit stakeholders, product owners, developers, system administrators, and vendors to ensure core goals and objectives are being met. This individual will apply proven communication, analytical and problem-solving skills for the program to increase Love's value proposition with technology platforms including PDI Enterprise, SAP, and other Accounting, Finance, and Sales software.

MAJOR RESPONSIBILITIES:

  • Act as liaison and primary contact to Business Units, Development, Data, Integration and Voice Services teams, providing an advocate for technology initiatives
  • Participate in multiple technology and/or business releases and play a key role as subject matter expert for successful implementation
  • Assist in change management efforts related to organization, and short- and long-term strategic plans and goals
  • Drive requirement generation across business and technology teams to support a healthy backlog of capability development within assigned areas of support
  • Act as senior advisor to the team, providing deep functional expertise in the standards, process, procedures, and change management efforts
  • Conduct complex analysis to prioritize recommendations toward solutions. Manage resources to achieve department and company goals.
  • Quickly understand business needs and technical requirements and translate that understanding into the creation of better solutions
  • Engage in building strong relationships with key stakeholders, subject matter experts and team members to earn their trust, confidence, and respect
  • Other duties assigned as needed. May include directing work to vendors, light project management, quality assurance or back-up Scrum Master functions

EDUCATION AND EXPERIENCE:

  • Education: Bachelor/Master's degree in MIS, Business, Technology or related field
  • Preferred Certifications: Certification of Competency in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP). Certified Scrum Master (CSM) or Project Management Professional (PMP) Certifications are a plus but not required

Experience:

  • Minimum of 8 years of Business Analysis with progressive responsibility.
  • Well-versed in basic accounting, finance, and generally accepted accounting principles as well as delivering excellent Customer Service
  • Must possess excellent situational awareness and an ability to remain calm under pressure and be cognizant of how you are perceived.
  • Able to motivate team members and build healthy, productive relationships within team and business partners.
  • Ability to work with limited supervision, having significant latitude for independent judgment
  • High-Level communication skills to collaborate, influence, and persuade others
  • Ability to adapt to rapidly changing technology and apply it to business needs
  • Strong use of business analysis tools such as Microsoft Office suite, visualization, and requirements management tools to interpret, condense, and communicate complex graphical and statistical information
  • Business process design and documentation
  • Agile methodology experience including Scrum framework
  • Familiarity with software development tools (Azure Boards, Azure DevOps)

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
  • Quick Learner with an ability to ramp up in technologies and modules to meet business needs
  • Ability to prioritize and manage numerous competing demands in a high stress environment
  • Excellent verbal and written communication skills
  • Works independently and able to make decisions quickly when necessary
  • Basic knowledge of databases, systems integration, application development and reporting.
  • Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

Job Function(s): Corporate

Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.

The Love's Family of Companies includes:

  • Gemini Motor Transport, one of the industry's safest trucking fleets.
  • Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
  • Musket, a rapidly growing, Houston-based commodities supplier and trader.
  • Trillium, a Houston-based alternative fuels expert.
  • TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

EOE-Protected Veterans/Disability


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