Current jobs related to Field Support Specialist - Minneapolis, Minnesota - Canteen One
-
Field Product Support Specialist
7 days ago
Minneapolis, Minnesota, United States Doosan Bobcat Full timeJoin Our Team at Doosan BobcatAt Doosan Bobcat, we believe our achievements are driven by our dedicated workforce. Our collaborative culture and unified global team enable us to provide exceptional products and services to our clients, contributing positively to communities worldwide. Become a part of our organization and advance your career with a leading...
-
Field Service Engineer
7 days ago
Minneapolis, Minnesota, United States Kodak Full timeField Service Engineer - Technical Support SpecialistWe are seeking a dedicated Field Service Engineer to join our team. In this role, you will be responsible for the installation, upkeep, and repair of Kodak and multi-vendor systems at client locations. Your expertise will ensure that hardware, software, and networking products operate efficiently and meet...
-
Client Support Specialist
2 days ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeClient Support Specialist - Pinnacle Services Are you looking for a fulfilling career that offers both challenge and satisfaction? Pinnacle Services is seeking dedicated and proactive individuals to become part of our Case Management team. Join a company that prioritizes person-centered approaches and fosters employee development. Pinnacle Services is a...
-
Community Support Specialist
6 days ago
Minneapolis, Minnesota, United States Pinnacle Services Full timePosition Overview: Community Support Specialist Pinnacle Services is seeking dedicated professionals for the role of Community Support Specialist, focusing on individuals with various support needs, including those with developmental disabilities and mental health challenges.Are you passionate about making a difference in the lives of others? Pinnacle...
-
Mobile MRI Imaging Specialist
2 days ago
Minneapolis, Minnesota, United States Healthcare Support Full timeMobile MRI Imaging SpecialistHealthcare Support is currently seeking a Mobile MRI Imaging Specialist to join our team for a temporary assignment.Benefits of this Mobile MRI Imaging Specialist position with Healthcare Support:• Immediate enrollment in Health Insurance• Dental Insurance• Life Insurance• Access to open investment accounts•...
-
Healthcare Support Specialist
7 days ago
Minneapolis, Minnesota, United States Go4One Staffing Solutions Full timeJoin Our Team as a Healthcare Support SpecialistCompany: Go4One Staffing SolutionsWork Schedule: Day shifts from 7:30 AM to 4:30 PM, Monday through FridayWeekly Earnings: Estimated at $1000Hours per Week: Guaranteed 40 hoursContract Duration: 13 WeeksQualifications:Completion of an accredited Medical Assistant program (CAAHEP or ABHES)BLS Certification -...
-
Employee Support Specialist
7 days ago
Minneapolis, Minnesota, United States U.S. Bancorp Full timePosition Overview:As an Employee Support Specialist, you will serve as the initial point of contact for a diverse range of stakeholders including employees, retirees, management, and external partners.Key Responsibilities:1. Deliver exceptional customer service by addressing inquiries related to human resources, payroll, and fundamental benefits.2. Maintain...
-
Behavioral Support Specialist
4 days ago
Minneapolis, Minnesota, United States East African Healing Services Full timePosition OverviewA Behavioral Support Specialist is a dedicated professional who operates under the guidance of a Board Certified Behavior Analyst (BCBA) or a Board Certified Assistant Behavior Analyst (BCaBA). This role focuses on the practical application of treatment strategies aimed at enhancing skill development and minimizing challenging behaviors. The...
-
Client Support Specialist
7 days ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeClient Support Specialist - Pinnacle Services Are you seeking a fulfilling career that offers both challenge and satisfaction? Pinnacle Services is in search of dedicated, proactive individuals to become part of our Case Management team. Join a company that prioritizes person-centered approaches and the professional development of its employees. Pinnacle...
-
Childcare Support Specialist
7 days ago
Minneapolis, Minnesota, United States Endeavor Schools Full timeJob Opportunity: Childcare Support Specialist Embark on a Meaningful Career and Shape Your Future Join us at Endeavor Schools as a Childcare Support Specialist Our dedicated educators illuminate the lives of children daily while paving a bright path for their own futures. We provide a nurturing atmosphere for our staff and equip them with the essential tools...
-
Culinary Support Specialist
2 days ago
Minneapolis, Minnesota, United States Compass Group, PLC Full timePosition Overview:The Culinary Support Specialist plays a vital role in ensuring a clean and organized kitchen environment, essential for the smooth operation of food service facilities.Key Responsibilities:1. Maintain cleanliness of kitchen work areas, including equipment and utensils.2. Perform sweeping and mopping of floors to adhere to safety and...
-
Client Support Specialist
6 days ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeClient Support Specialist - Pinnacle Services Are you seeking a fulfilling career in a dynamic environment? Pinnacle Services is in search of dedicated, proactive individuals to enhance our Client Support team. We pride ourselves on fostering a culture that emphasizes person-centered approaches and professional development. Pinnacle Services is a...
-
IT Support Specialist
1 day ago
Minneapolis, Minnesota, United States Karls Technology Full timeIT Support Specialist Position at Karls TechnologyWe are seeking skilled professionals with exceptional customer service abilities to become part of our team of IT specialists. As an IT Support Specialist at Karls Technology, you will immerse yourself in a domain that combines hardware expertise with desktop assistance proficiency.Install, assemble,...
-
Client Support Specialist
7 days ago
Minneapolis, Minnesota, United States Kerecis LLC Full timePosition OverviewThe Client Support Specialist plays a crucial role in addressing customer inquiries and ensuring they are directed to the appropriate resources. This position involves engaging with clients to provide detailed information regarding our offerings and delivering assistance to the Sales Operations team and Sales Representatives.Key...
-
Field Claims Specialist
2 days ago
Minneapolis, Minnesota, United States Cincinnati Insurance Company, Inc. Full timeJoin Our Team at Cincinnati Insurance Company, Inc.Make a significant impact in the insurance sector with a career that prioritizes people and upholds the Golden Rule in all operations. We are on the lookout for exceptional individuals to become part of our skilled team.Our associates, who are dedicated to service, ethics, knowledge, and compassion, embody...
-
IT Support Specialist
7 days ago
Minneapolis, Minnesota, United States Summit Academy O I C Full timeIT Support SpecialistSummit Academy OIC is in search of an IT Support Specialist to deliver exceptional help desk assistance and support the Information Technology Director in overseeing the organization's technological assets. This position encompasses diagnosing technical challenges, managing hardware, and providing outstanding service to both staff and...
-
Educational Support Specialist
7 days ago
Minneapolis, Minnesota, United States Endeavor Schools, LLC Full timeEmbark on a Meaningful Career and Shape Your Future Join the Team at Endeavor Schools, LLC as an Educational Support Specialist At Endeavor Schools, LLC, our educators play a vital role in enriching children's lives while fostering their own professional growth. We provide a nurturing atmosphere for our staff and equip them with the necessary tools to...
-
Healthcare Support Specialist
7 days ago
Minneapolis, Minnesota, United States My Medical Clinic PLLC Full timeJob OverviewWe are looking for a Healthcare Support Specialist to contribute to our medical facility's efficiency. In this role, you will manage essential administrative and clinical tasks to ensure the smooth operation of our practice.Key Responsibilities:Execute all administrative responsibilities promptly and accuratelyAssist medical personnel with...
-
Vocational Support Specialist
6 days ago
Minneapolis, Minnesota, United States Placement Partners MN, Inc Full timeJob OverviewClient Location: Coon Rapids/Brooklyn Center/St. Louis Park/MinneapolisAbout Placement Partners MN, IncPlacement Partners MN, Inc is dedicated to providing community-oriented vocational and residential services to adults facing developmental disabilities, traumatic brain injuries, and others needing support to achieve independence in both work...
-
IT Support Specialist
7 days ago
Minneapolis, Minnesota, United States Fairchild Equipment Inc. Full timeJob OverviewABOUT FAIRCHILD EQUIPMENTFounded in 1985, Fairchild Equipment has evolved from a small operation into a leading provider in the materials handling industry. Under the guidance of the Fairchild family, we have expanded our services and product offerings while maintaining our commitment to family values and community engagement.COMPANY CULTUREAt...
![Canteen One](https://media.trabajo.org/img/noimg.jpg)
Field Support Specialist
2 months ago
Let's talk about Canteen One We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Let's talk about Opportunity
As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in
Let's talk about Perks
At our North Loop Minneapolis office, we have an awesome office environment filled with perks Free onsite parking - Free office coffee and pantry – Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs ... you get the idea
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
A fresh approach to great results
As a Field Support Specialist you will provide information, communication and resolution to ensure high client satisfaction. Under limited supervision, this position handles escalated franchisee or third party operator (3PO) service calls from our Customer Service Representatives to address unresolved issues; builds relationships with assigned franchisees/3POs at the District General Manager level to aid in issue resolution; transitions vendors as necessary; and works with assigned franchisees/3POs to successfully complete projects, new store openings or client rollouts, etc. You will also be responsible for maximizing monthly vendor commission payments, collecting A/R aging fees, and minimizing the number of outstanding unpaid and shortage issues at the machine level.
The ideal candidate should possess excellent interpersonal communication skills, the ability to juggle multiple priorities, and will have previous experience managing accounts or projects.
Essential Duties & Responsibilities
- Manage projects such as new store openings, new client rollouts, and existing client program changes
- Communicate the client's expectations to appropriate franchisees/3POs
- Report on the status of projects to appropriate team members
- Manage and coordinate schedules for franchisee/3PO transitions
- Act as first level escalation for the customer service team
- Manage, communicate, and resolve issues such as installation delays, service problems, pricing or rate issues, etc.
- Resolve disputes between client locations and franchisees/3POs by working with internal team members
- Ensure the accuracy of systems by accurately processing paperwork and keeping data updated
- Manage and coordinate integrity of inventory with franchisees/3POs
- Regular communication and follow-up with franchisees/3POs on outstanding issues
- Advanced customer service experienced is required
- Experience managing accounts, projects and clients/vendors strongly preferred
- 2+ years intermediate Microsoft Excel experience required – not just data entry – calculations, VLookup, data manipulations, etc., and intermediate Microsoft Word experience
- Experience in JD Edwards and Business Objects or similar ERP program (i.e. Oracle, PeopleSoft, SAP) and report writer program (i.e. Crystal Reports) strongly preferred
If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now
Achieving Leadership
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Trendy North Loop location; Free Parking; Dress for your Day every day; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Paid time off to volunteer for corporate sponsored events; Sporting event tickets frequently raffled off; Discount Marketplace (discounts and products from thousands of retailers, restaurants, hotels, etc.); Multiple company sponsored social events per year, etc.
Key words: Implementation Coordinator, Contract Management