Product Delivery Manager

3 weeks ago

Dallas, Texas, United States JPMorganChase Full time

Job Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Cybersecurity, you will work to enhance and optimize the way products are delivered to customers. As a key member of the team, you will create solutions and efficiencies that enable successful implementations in an expedient and organized way. In this role, you'll draw on your people and process skills to manage strategic initiatives that span the technology portfolio and have firm-wide implications on the modernization journey. You'll lead these projects from initiation through implementation, establish project requirements, priorities, and deadlines and ensure that relevant risk and architecture requirements are in place. Finally, you will serve as the interlock with key stakeholders across the firm to help deliver the best possible results.
Job Responsibilities

  • Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements
  • Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Ensure the accepted product backlog is in place, visible, and managed as capacity and capability is available.
  • Align audit & regulatory commitments to products.
  • Ensure all commitments are mapped to Product book of work and prioritized.
  • Execute on the product vision & ensure key content is readily available to key stakeholders & users

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area and a proven track record of implementing continuous improvement processes.
  • Proficient knowledge of the product development life cycle, design, and data analytics.
  • Proficient knowledge of Cybersecurity, Cloud and SaaS-based technologies, and agile delivery practices.
  • Cloud: public cloud services, technology and architectures (i.e. AWS, Azure and/or Google Cloud Platform - GCP)
  • SaaS based technologies (i.e. AppOmni, Wiz, )
  • Cybersecurity: Cyber Ops (SIEM, Vulnerability Management, Incident Response, Digital Forensics, Attack Analysis, etc.)
  • Demonstrated ability to execute operational management and change readiness activities.
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies.
  • Outstanding communication and interpersonal skills, with keen attention to detail and ability to present professionally and accurately. A proven collaborator and negotiator able to build relationships with high-performing teams and individuals to accomplish common goals.
  • Strong time management, able to multi-task and manage complex work plans and conflicting priorities.
  • A customer-centric problem solver able to think strategically and identify opportunities to enhance existing processes.

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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