Manager, Sales Development

1 month ago


Remote, Oregon, United States Coursera Full time

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor's and master's degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.


Job Overview:

The Enterprise Sales Development Team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world's best education. As part of Coursera's team. As part of Coursera's North America team, you will play a key role in increasing global access to a world-class education. You will manage a team of 6-10 Sales Development Representatives (SDRs). The SDR team is focused on identifying opportunities across the North America business primarily for our Enterprise Account Executives. The role also requires working across the organization (with sales managers, account executives, marketing, university partnerships, and legal) in service of Coursera's growth and long-term success.You will be responsible for driving your team's success, delivering the teams' opportunity creation, and revenue goals in the Coursera for Business space.

Responsibilities:

  • Meet and exceed all team quarterly and annual sales quotas while driving pipeline growth for the NAMER Enterprise Account Executives
  • Recruit, onboard and retain new SDRs, improve time to productivity for new team members while maintaining performance in the existing team
  • Develop experienced team members for promotion and internal mobility opportunities
  • Partner with marketing and sales teams on prospecting, campaigns, events and other initiatives
  • Coach team members on inbound and outbound techniques, sales process and value selling approaches and Ensure accurate reporting of leads, pipeline, activities and forecasts and provide quantitative/qualitative analysis to inform the team on general trends, product, competitors
  • Have a strong focus on input and output metrics. Closely monitor outreach efforts including dials per day, conversion rates to opportunities, hand-off to sales and close rates – with the aim to increase SDR productivity and contribution to pipeline and bookings

Basic Qualifications:

  • 1+ years of sales management experience. Preferably in inside sales, or sales development managing a team of 5+ employees
  • Demonstrated history of managing sales development representative teams and over-achieving quarterly and annual targets
  • Background in coaching, leading and inspiring teams to drive performance
  • Experience building and analyzing reports in Salesforce and providing accurate reporting metrics
  • Demonstrated cross functional collaboration - presenting ability to work with different functions effectively and for overall benefit to the business

Preferred Qualifications:

  • Entrepreneurial drive and comfort working as part of a team in ambiguous, quickly-changing environments
  • Outstanding ability to collaborate, understand, and empathize with others
  • Passion for education
  • Business written and verbal communication skills, analytical and creative-problem solving abilities, excellent interpersonal skills, organizational, and operational skills

If this opportunity interests you, you might like these courses on Coursera:

  • Sales Training: Building Your Sales Career
  • Sales Training: Sales Team Management
  • Groundwork for Success in Sales Development

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between 88,000 and 110,000. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.


Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.



  • Remote, Oregon, United States ECP Full time

    DescriptionECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new...


  • Remote, Oregon, United States BizLibrary Full time

    The Sales Development Manager leads a team of 6 SDRs in generating outbound leads and qualifying inbound marketing-generated leads. The primary goal of the Sales Development Manager is to increase the pipeline of qualified opportunities in support of the revenue-generating Account Executives. Sales Development Managers guide the Sales Development...


  • Remote, Oregon, United States Avetta Full time

    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in...


  • Remote, Oregon, United States Avetta Full time

    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in...


  • Remote, Oregon, United States Coursera Full time

    Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.Coursera partners with over 325 leading university and...


  • Remote, Oregon, United States Arity Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...


  • Remote, Oregon, United States StarCompliance Full time

    StarCompliance is a rocketing compliance software company. We empower leading financial institutions to navigate regulations with confidence, all while fostering a fun, fast-paced environment where creativity thrives. Join us and leverage your financial expertise to make a real impact on our growth journey. Company Highlights: Explosive Growth: We have seen...


  • Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Senior Manager, Sales Development to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and...


  • Remote, Oregon, United States Apollo Full time

    is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these...


  • Remote, Oregon, United States SOPHiA GENETICS Full time

    DescriptionAre you looking for an exciting opportunity to kick-start your career in sales? Do you want to be part of a global health-tech company that is making a difference in the world?Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Sales Development Representative based in our Boston office. Why Us:We believe there is a...


  • Remote, Oregon, United States Productiv Full time

    Productiv started with a vision to transform the way enterprises manage and optimize their software portfolios. With a focus on driving efficiency and transparency in IT, Procurement, and Finance departments, we're revolutionizing SaaS management. At Productiv, we believe in enabling companies to make data-driven decisions that propel growth and foster...


  • Remote, Oregon, United States Glide (glideapps) Full time

    Sales Development RepresentativeSummaryGlide is looking for a Sales Development Representative (SDR) to build a strong pipeline of high-quality prospects, qualify leads for Sales, and potentially assist in deal closing.You'll work closely with the Sales, Marketing, and Customer Success teams to prospect and qualify new customers for Glide. The ideal...


  • Remote, Oregon, United States Prowess Consulting Full time

    Who We Are Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their AI solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients' technologies, their customers, and the stories and strategies...


  • Remote, Oregon, United States Arity Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...


  • Remote, Oregon, United States Crowdbotics Full time

    Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you've already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new,...


  • Remote, Oregon, United States ReversingLabs Full time

    DescriptionAt ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing Cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring the top talent across the security industry.Notable breaches such as SolarWinds, CircleCI and 3CX have elevated...


  • Remote, Oregon, United States SWTCH Full time

    DescriptionWho We AreSWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and...


  • Remote, Oregon, United States Health Gorilla Full time

    Want to revolutionize healthcare? To create a healthcare system with effective health information exchange, healthcare organizations need more than a series of connections between each other. They need assurance that the data being exchanged is meaningful and to know it will be delivered when and where they need it. Founded in 2014, Health Gorilla provides...


  • Remote, Oregon, United States Flowhub Full time

    At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process...


  • Remote, Oregon, United States Instructure Full time

    At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate...