Sales Support Associate

1 month ago


Phoenix, Arizona, United States White Cap Full time

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Provide high level administrative and technical support by assisting the Sales Support Supervisor. Duties may include preparing reports, compiling statistics and other data using spreadsheets and tables, and other general clerical responsibilities.

Major Tasks, Responsibilities, and Key Accountabilities

  • Take incoming calls and provide information to callers or transfer call to appropriate individuals.
  • Ensure computer entries are maintained and up-to-date.
  • Review and track sales staff inquiries, complaints, improvement ideas, etc.
  • Interface with sales staff on support needs.
  • Compiles statistical data on sales status.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

  • Demonstrated success providing excellent customer service.
  • Experience using sales order computer software, familiarity with Oracle preferred.
  • Knowledge of company construction and industrial products.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Functional Area Sales

Recruiter Galbreath, Janna

Req ID WCJR-020496

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.




  • Phoenix, Arizona, United States JO Sales Inc Full time

    Job OverviewThis position involves providing exceptional customer support, managing inside sales, and performing administrative tasks for a manufacturer specializing in window screening solutions.Key Responsibilities:Process new orders and establish new client accounts using Smart Service and QuickBooks software.Coordinate schedules for installation...


  • Phoenix, Arizona, United States Bath & Body Works Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bath & Body Works. As a Sales Associate, you will play a key role in delivering sales results and providing exceptional customer service.Key Responsibilities:Support the sales plan by consistently executing the selling model and meeting sales goals during...


  • Phoenix, Arizona, United States Bob's Discount Furniture Full time

    Job Summary:The Sales Support Lead Associate will play a key role in creating a positive and engaging customer experience at Bob's Discount Furniture. This individual will assist in leading the day-to-day operational execution of the retail office and Bobs Caf on the House, ensuring that all company policies and procedures are followed.Key...


  • Phoenix, Arizona, United States Paradies Na Full time

    Position Title: Sales AssociateJob Category: Sales AssociateJob Details:Description:Paradies Lagardre stands as the premier airport retail operator in North America, featuring renowned specialty brands including M.A.C, Trip Advisor, CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Pandora, Spanx, and Travel Essential gift stores.Why Join...


  • Phoenix, Arizona, United States Curaleaf Full time

    Retail Sales AssociateWork Type: Part-Time Shift Availability: Mornings, evenings, weekends, and holidays Hourly Compensation: $15.00/hourKey Responsibilities:As a Retail Sales Associate, you will serve as a key representative of Curaleaf, delivering exceptional customer service and guiding guests through our product offerings. You will be the initial point...


  • Phoenix, Arizona, United States Shamrock Foods Company Full time

    Job Summary:The Sales Support Specialist plays a vital role in facilitating communication between Sales, Planning Analysts, Category Management, and external contacts to resolve customer-related activities.Key Responsibilities:Act as the primary point of contact for Sales regarding all supply-related inquiries.Collaborate cross-functionally with Supply...


  • Phoenix, Arizona, United States Sherwin-Williams Full time

    Position Overview:This role is crucial for the success of our retail operations.Customer Support Associates collaborate closely with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams products, and suggest suitable solutions.They are also responsible for swiftly resolving any customer issues to...


  • Phoenix, Arizona, United States Matic Insurance Services, Inc. Full time

    Junior Sales Associate at Matic Insurance Services, Inc.Location: Phoenix, Arizona, United StatesAbout Matic Insurance Services, Inc.: Matic is an innovative company that has transformed the insurtech landscape since its inception. Partnering with over 30 A-rated home and auto insurance providers, Matic seamlessly integrates insurance solutions into the home...

  • Retail Sales Associate

    19 hours ago


    Phoenix, Arizona, United States MICHAEL KORS Full time

    Job Summary:Michael Kors is seeking a highly motivated and fashion-forward Stock Associate to join our team. As a Stock Associate, you will play a critical role in maintaining a visually appealing and organized store environment, ensuring that our customers have an exceptional shopping experience.Key Responsibilities:Ensure the selling floor and stock room...


  • Phoenix, Arizona, United States Howard Air Full time

    Position OverviewWe are seeking a dedicated Residential HVAC Sales Support Specialist to act as a crucial intermediary between our clientele and the sales department, ensuring a seamless and rewarding experience throughout the sales journey.Key Responsibilities:Facilitate Sales Efficiency:Collaborate with the sales team to manage and assess leads,...


  • Phoenix, Arizona, United States Victra Full time

    Spanish/Bilingual Required Victra, an Exclusive Retailer for Total by Verizon, is on the lookout for Wireless Sales Associates who are committed to providing exceptional service to every customer, every time. Your role will involve guiding customers through the sales process and sharing your knowledge of our products, ensuring they connect with what...


  • Phoenix, Arizona, United States Howard Air Full time

    Position OverviewWe are seeking a dedicated Residential HVAC Sales Support Specialist to act as a crucial intermediary between our clientele and the sales department, ensuring a seamless and gratifying experience throughout the entire process. This position entails overseeing customer communications, organizing appointments, executing follow-up calls, and...


  • Phoenix, Arizona, United States Curaleaf Full time

    Retail Sales AssociateWork Type: Part-Time Availability: Mornings, evenings, weekends, and holidays Compensation: $15.00/hourRole Overview:As a Retail Sales Associate, you will serve as a key representative of Curaleaf, acting as a brand ambassador by delivering exceptional customer service and guiding guests through our product offerings. Your role is...


  • Phoenix, Arizona, United States Company Set Full time

    Job OverviewWe are a prominent national provider of garage door services and installations, committed to delivering outstanding products and services to our clientele. With a solid reputation for excellence, innovation, and customer satisfaction, we are in search of dedicated Inside Support team members to drive sales and achieve targeted revenue...


  • Phoenix, Arizona, United States CommonSpirit Health Full time

    Retail Sales AssociateCommonSpirit Health is in search of a dedicated and customer-focused Retail Sales Associate to engage in various responsibilities across different service areas. This essential role emphasizes delivering outstanding customer service while adhering to hygiene and safety protocols.Key Responsibilities:Support the daily functions of...


  • Phoenix, Arizona, United States Central Arizona Supply Full time

    Job OverviewCentral Arizona Supply is seeking a highly skilled and customer-focused Plumbing Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our Phoenix, AZ branch.Key Responsibilities:Provide expert advice and guidance to customers on plumbing...


  • Phoenix, Arizona, United States Company Set Full time

    Job OverviewWe are a prominent national provider of garage door services and installations, committed to delivering outstanding products and services to our clientele. With a solid reputation for excellence, innovation, and customer satisfaction, we are looking for dedicated Inside Support team members to drive sales and achieve targeted revenue...


  • Phoenix, Arizona, United States Verizon Communications, Inc. Full time

    Unlock Your Potential with Verizon Communications, Inc.About the Role:We are seeking a highly motivated and sales-driven Retail Sales Associate to join our team at Verizon Communications, Inc. As a key member of our retail sales team, you will have the opportunity to grow your career and achieve sales success within one of our retail stores.Key...


  • Phoenix, Arizona, United States Victra Full time

    Spanish/Bilingual Required Victra is a premier retailer for Total by Verizon, seeking enthusiastic Wireless Sales Associates who are committed to providing exceptional service to every customer. You will play a vital role in guiding guests through the sales process and sharing your expertise on products that connect them to what matters most. As a...


  • Phoenix, Arizona, United States Trulieve Full time

    About the RoleWe are seeking a highly skilled and compassionate Cannabis Sales Associate to join our team at Trulieve. As a key member of our retail team, you will be responsible for providing exceptional customer service and guiding patients through their cannabis journey.Key ResponsibilitiesCustomer Service: Provide empathetic and knowledgeable support to...