Quality Supervisor

1 month ago

Chicago, Illinois, United States ARDAGH GROUP Full time

Plant Quality Supervisor

Who is Ardagh Group?

We are a global leader in glass and metal packaging solutions, producing packaging for the world's leading food, beverage and consumer care brands. Ardagh Group has a truly global presence operating more than 100 glass and metal manufacturing facilities in more than 20 countries.

We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential and where their achievements are celebrated. We are creating an exciting future for Ardagh that is built on our core values of trust, teamwork and excellence and we have opportunities in a wide variety of disciplines across our organization.

Role Description:

Quality Supervisor position is to be the internal plant lead on daily quality operations. The role is considered the key backup to the Quality Manager.

Key Responsibilities:

  • Main Quality presence in the manufacturing area
    • Highly engaged with daily quality issue resolution
    • Assist Supervisor in daily product changeovers
    • Involvement in equipment adjustments
    • Facilitate action items identified in the morning production meeting
    • Complete equipment overhaul set-up/follow-up checks
  • Assist Production Supervisor with on crew production issues and reporting
  • Reviews Data
    • Verify critical alarms and percent checks done are answered/completed in accordance with plant goal
    • Monitor and report OOS (Out Of Specification)/OOC (Out of Control) alarms
    • Metal trial organization, data collections, and data entry
  • Gauge Responsibility
    • Maintain the Metrology System in accordance with plant and corporate procedure
    • Perform weekly gauge verifications
    • Coordinate gauge servicing
    • Troubleshoot/repair gauge issues
  • Notice of Complaints (NOC) System Management & Hold for Inspection (HFI) Events
    • Customers & Suppliers complaints entry
    • Provide root cause and corrective actions for NOC and HFI events
    • Verification follow-ups on corrective actions
    • Verify correct HFI procedures are being followed
  • Customer
    • Collect/Submit Customer samples, data (Certificate of Compliance and Certificate of Analysis) as required
    • Make visits as needed
    • Voice of Customers surveys conducted as needed
    • Monitor customer Defective Material Report system for issues and acknowledge as needed
  • Audit Preparation & Management
    • Perform internal audits on ISO procedures and Safe Quality Food policies
    • Customer audit prep
    • Warehouse (Internal & External)
    • Safe Quality Food audit prep
  • Primary Supplier Quality lead
    • Non-conforming Supplier Product, Supplier NOC
    • Supplier complaint resolution: entry and tracking
    • Incoming shipments inspection
    • Material Trial management, data collection and approval
  • General
    • Backup for the Quality Manager when Quality Manager is out of the plant
    • Performs projects assigned by Quality Manager
    • Flexible to work off-shift/weekends
    • Actively participate in Continuous Improvement teams
    • Perform training sessions with workforce on procedures, gauges, and defect recognition
    • Manage equipment issues in parallel with the production supervisor
    • Lead Good Manufacturing Audits (GMP)

Requirements:

  • Preferred:
    • Can and/or End manufacturing, familiarity with beverage industry packaging operations
    • Lean, Six Sigma: minimum working knowledge of tools
    • GMP, ISO, and SQF Audit experience
    • Understanding of Safe Quality Food and ISO 9000 standards
    • Undergraduate degree
    • Intermediate MS Excel skills
  • Required:
    • Associates degree, or technical equivalent.
    • Minimum 1 year experience in a high speed manufacturing.
    • Demonstrated ability to manage people and work hands on in a lean environment.
    • Excellent communications written and verbal.
    • Ability to relate and communicate to entire organization.
    • Ability to understand and apply Basic Statistics and Specifications.
    • Ability to read, understand and train procedures.
    • Limited travel (up to15%).

Our Vision and Values

The people that make up Ardagh Group share much more than a strong brand and an excellent reputation. We each share a common vision: to be the preferred packaging partner to the world's leading brands. We will achieve our vision by delivering customer innovation, providing an inspirational environment for our people and creating sustainable value for our business through its growth and development.

For more information on Ardagh Group, visit or follow us on Facebook.

Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.

Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey

Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.

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