Employee Relations Partner

3 weeks ago

Salt Lake, Utah, United States eBay Full time

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As a member of People Experience, you will join the team dedicated to delivering end to end support to our global workforce providing employees with a stellar HR experience and providing solutions to tackle business needs As an Employee Relations Partner, you will provide advice, support and recommendations for the resolution of critical and complex employee relations activities. You will provide consultation and coaching to Americas based employees and managers in areas such as (but not limited to): complex performance management, compliance and investigations, conflict resolution, benefit policy application, labor law legislation and sensitive exit and termination management. The Employee Relations Partner will have proven experience closely collaborating with other People Partners such as People Business Partners (PBPs), eBay Employment Counsel and other COEs



What you will accomplish:

Provides coaching and advice to managers on performance management and corrective action (relevant to the jurisdiction) enabling them to implement corrective action processes which are consistent across business entities; may deliver presentations and training as needed

Conducts internal investigations and advises on employee complaints and grievances (e.g., discrimination, harassment, retaliation) recommend solutions and assists with facilitation of resolution

Provides jurisdictionally appropriate legal advice and interpretation on employment legislation, and handles most aspects of involuntary employee terminations

In close partnership with People Business Partners, support managers and employees through departmental restructuring activities

Support complicated leave of absence, ADA and FMLA situations by offering a high touch and consistent approach to employees and leaders

Participate in broad range of projects across the People Experience team as well as recommend process improvement and policy development


What you will bring:

5 - 7 or more years in area of Human Resources in a global organization

5 or more years in the area of Employee Relations; specialist jurisdictional or functional expertise preferred

Experience working with remote teams preferred

Strong knowledge and understanding of employment legislation, its interpretation and implementation, and of employment practices particularly in the areas of performance management, FMLA, ADA, FLSA & ERISA

Bachelor's Degree or equivalent

Higher certification in Human Resource Management (PHR, SPHR, SHRM-CP)

Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee relations issues

Experience leading multiple, concurrent, high-priority employee relations activities with a focus on timely and consistent execution with the ability to deliver high level of performance and service excellence

Ability to anticipate potential issues and diagnose root cause through effective listening skills and inquiry

Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams

Stellar documentation skills are required along with excellent verbal, written and presentation skills

Ability to identify trends, analyze issues and communicate insights to influence change

Experience in preparation and delivery of presentations/training to employees

Ability to use sound judgment to problem solve, make decisions and involve necessary individuals at the appropriate time

Demonstrated at recommending appropriate solutions to People Partners and business leaders

Proficient at, and passionate about, coaching and developing manager capabilities

Strong analytical mindset and able troubleshooter adept at analyzing detailed information.

Demonstrated ability to work in a fast-paced, multi-cultural, global organization and to build strong trust-based relationships with remote client groups and colleagues

Operate as a strong self-starter with a high degree of autonomy

Ability to adjust working hours to business needs understanding that some lines of business work 24/7

#LI-GJP

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.


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