Director II Provider Relationship Account Management

1 month ago

Palo Alto, California, United States Elevance Health Full time

Director II Provider Relationship Account Management

Location: This position will work a hybrid model (remote and office). Candidates will live within 50 miles of one of our Elevance Health PulsePoint locations in California.

The Director II Provider Relationship Account Management will be directs the Provider Relationship Account Management (front line) team responsible for the development and maintenance of the company's physician and provider delivery system across all regions within the state of California. The California market is large, complex, and serves all lines of business, with several large Hospital Systems (each exceeding $1B) and/or IPAs, also containing a significant percentage of the provider network contracted via complex payment arrangements such as risk contracting and CAP.

How you will make an impact:

  • Directs the provider education, orientation, communication and complaint resolution strategies between physicians, hospitals, members, and the public.
  • Directs development of processes to ensure provider account teams/cohorts are sufficiently staffed and trained in providing timely issue resolution, provider education/orientation, evaluation of network adequacy and recruitment into the provider network.
  • Responsible for delivering and achieving individual and team performance goals/metrics, has department budget accountability.
  • May lead Provider Advisory Group meetings with external providers, to secure valuable and actionable feedback on company initiatives, and perform other duties as assigned.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

  • Requires a BA/BS degree in business or related health field and a minimum of 7 years of experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • At least 3 years of experience managing and leading a team is preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $135,334 to $224,595.

Locations: California

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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