CUSTOMER CARE SERVICE New York

3 weeks ago


New York, New York, United States GATEWAY TRAVEL Full time
, Permanent Position:

Customer Care Service Representative Company Overview:
Gateway Travel is a leading travel agency based in Florida, USA.

We provide a wide range of travel services, including flight bookings, hotel reservations, and vacation packages, to our clients all over the world.

Our mission is to make travel convenient, affordable, and enjoyable for our customers.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Service Representative.

In this role, you will be responsible for providing exceptional customer service to our clients and ensuring their travel needs are met with efficiency and professionalism.


Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner
  • Assist customers with booking flights, hotels, and vacation packages
  • Provide accurate and detailed information about travel itineraries, pricing, and policies
  • Resolve customer complaints and issues with empathy and a positive attitude
  • Collaborate with other team members to ensure a seamless and enjoyable customer experience
  • Keep uptodate with industry trends, promotions, and changes in travel policies
  • Maintain customer records and update them as needed
  • Follow up with customers to ensure their travel plans are going smoothly and address any additional needs or concerns
  • Act as a liaison between customers and travel suppliers to resolve any issues that may arise during travel
  • Meet or exceed customer satisfaction and sales targets set by the company Qualifications:
  • High school diploma or equivalent; college degree preferred
  • Minimum of 2 years of experience in customer service, preferably in the travel industry
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Proficient in using computer systems and travel booking software
  • Strong problemsolving skills and ability to think on your feet
  • Willingness to work flexible hours, including weekends and holidays
  • Fluency in a second language is a plus Benefits:
  • Competitive salary
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts on travel services
  • Growth opportunities within the company If you are passionate about travel and have a strong commitment to providing exceptional customer service, we would love to have you join our team at Gateway Travel. Apply now and embark on an exciting career journey with us
Original job CUSTOMER CARE SERVICE posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
New York NY United States

  • New York, New York, United States Philanthropy New York Full time

    Job SummaryThe Senior Manager for Center Administration will play a critical role in supporting the mission of Philanthropy New York, a leading organization dedicated to advancing scientific research through computational methods. Reporting to the Center Director, this individual will be responsible for planning and organizing the Center's financial affairs,...


  • New York, New York, United States State of New York, USA Full time

    Job SummaryWe are seeking highly skilled Psychiatrists to join our team at the Manhattan Psychiatric Center in New York. As a Telepsychiatry Psychiatrist, you will provide psychiatric assessments and care to outpatients through telecommunications technology.Key ResponsibilitiesDeliver psychiatric assessments and care through videoconferencingWork with...


  • New York, New York, United States New York State Full time

    Job Title: Construction Project Manager at New York StateAbout the Company: New York State is a distinguished organization dedicated to overseeing construction initiatives, ensuring exceptional service delivery to its client agencies.Minimum Qualifications:Bachelor's degree with a minimum of five years of pertinent experience in the construction sector.At...


  • New York, New York, United States City of New York Full time

    Position OverviewThe City of New York is seeking qualified candidates for the role of Customer Service Representative within the Department of Health and Mental Hygiene. This position is critical in delivering exceptional service to the residents of New York City.Agency BackgroundFounded in 1805, the NYC Health Department stands as the oldest and largest...


  • New York, New York, United States City of New York Full time

    Job SummaryThe City of New York is seeking a highly motivated and experienced Community Associate/CBO Liaison to join our team at the Bureau of Public Health Clinics (BPHC). As a key member of our team, you will play a critical role in promoting clinic services to the community, building partnerships with community-based organizations, and providing...


  • New York, New York, United States Locanto Full time

    Explore Exciting Opportunities for Customer Service Roles in New York Stay informed about the latest openings in the customer service sector. We will provide you with timely notifications via email or push alerts whenever new positions that match your interests become available. Key Responsibilities: 1. Deliver exceptional service to clients and guests,...


  • New York, New York, United States Hogsalt New York Full time

    ¿Qué es Hogsalt New York?Hogsalt New York es un grupo de restaurantes que busca innovar en la experiencia gastronómica de la ciudad. Nuestro objetivo es ofrecer un ambiente acogedor y una comida de alta calidad que satisfaga las expectativas de nuestros clientes.Nuestro EquipoNuestro equipo está compuesto por profesionales apasionados y dedicados que...


  • New York, New York, United States City of New York Full time

    Position OverviewThe City of New York is seeking qualified candidates for the role of Customer Service Representative within the Department of Health and Mental Hygiene. This position is vital in delivering exceptional service to the residents of New York City by serving as the primary point of contact for various health-related inquiries.Agency...


  • New York, New York, United States New York Public Library Full time

    The New York Public Library stands as the largest public library system in the nation. Within its iconic structure, The Library Shop caters to countless visitors annually, offering a diverse selection of literary items and books. We are in search of a Part-Time Retail Associate who will serve as a cashier and embody the welcoming spirit of the shop. This...


  • New York, New York, United States City of New York Full time

    Position OverviewThis role is designated for permanent employees who are listed on the Customer Information Representative Civil Service list. The City of New York's Department of Health and Mental Hygiene, established in 1805, is the oldest and largest health department in the United States. Our mission is to enhance and safeguard the health of all New...


  • New York, New York, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at MAXIMUS. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in New York City.Key ResponsibilitiesCustomer Service and Support: Provide face-to-face and telephonic enrollment...


  • New York, New York, United States Philanthropy New York Full time

    Job SummaryThe Senior Manager for Center Administration at Philanthropy New York is responsible for overseeing the financial and operational aspects of the organization. This includes developing and managing the budget, supervising administrative staff, and coordinating events and meetings.Key ResponsibilitiesFinancial Planning and Management: Develop,...


  • New York, New York, United States City of New York Full time

    About the RoleThe City of New York is seeking a highly skilled Intake Specialist to join our team at the Department of Consumer and Worker Protection (DCWP). As a key member of our consumer hotline team, you will be responsible for answering calls, processing consumer complaints, and providing exceptional customer service.Key ResponsibilitiesCommunicate with...

  • Clinical Care Guide

    1 week ago


    New York, New York, United States New York Imaging Full time

    Job OverviewPosition: Nurse NavigatorLocation: Shirley, NYCompany: New York Imaging (NYI)At New York Imaging (NYI), we are at the forefront of advancing diagnostic imaging. Our dedicated team of expert radiologists and technologists is committed to providing exceptional patient care across our state-of-the-art facilities. Utilizing the latest imaging...


  • New York, New York, United States New York Life Full time

    New York Life - Financial Services ConsultantNew York Life Insurance Company offers a diverse array of insurance and investment solutions, including life insurance, long-term care policies, mutual funds, and group disability coverage.Key Responsibilities:Assess clients' financial situations and objectivesGuide clients in strategic financial planningDesign...


  • New York, New York, United States Touro University New York Full time

    Job SummaryWe are seeking a highly qualified Adjunct Faculty member to join our team at Touro University New York. As an Adjunct Faculty, you will be responsible for managing and evaluating the academic and clinical components of our programs.Key ResponsibilitiesTeach and develop curriculum for Physical Diagnosis Lab, Correlative Medicine, and Procedures...


  • New York, New York, United States New York Imaging Full time

    Position OverviewAs a Nurse Navigator, you will be an integral part of our healthcare team, dedicated to enhancing patient experiences and outcomes. At New York Imaging, we are committed to providing top-tier diagnostic imaging services through advanced technology and a collaborative approach.Key Responsibilities:Collaborate with a multidisciplinary team to...

  • Care Manager

    4 days ago


    New York, New York, United States Visiting Nurse Service of New York Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Manager to join our team at Visiting Nurse Service of New York. As a Care Manager, you will play a critical role in providing exceptional care and support to our clients, ensuring their needs are met and their quality of life is improved.Key ResponsibilitiesConduct thorough assessments to...


  • New York, New York, United States COMMUNITY SERVICE SOCIETY OF NEW YORK Full time

    Position OverviewThe Community Service Society (CSS) is a prominent, independent non-profit organization dedicated to pioneering public policy advancements that assist low-income residents of New York for over 175 years. CSS operates various consumer health assistance initiatives aimed at facilitating health insurance enrollment and spearheads the Health...


  • New York, New York, United States Benihana National Corp Full time

    Job SummaryBenihana National Corp is seeking a highly motivated and customer-focused Restaurant Team Member to join our team in New York, New York. As a Restaurant Team Member, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the success of our restaurant.Key...