Technical Implementations Analyst

2 months ago

Tampa, Florida, United States JPMorganChase Full time

Job Description
Do you enjoy utilizing your technical abilities? You have found the right team
As a Technical Implementation Analyst in the Direct Send team, you are responsible for onboarding Treasury Service products leveraging file transmissions for new and existing clients. This could include PaySource, WPI/CAMPS, ACH/GACH, Check Print, SWIFT, Information/Statement. You will provide guidance to clients on product capabilities, gathering and documenting requirements, analysis and expertise with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.). You will lead the client through the technical process of testing inbound and outbound files, adding Accounts and Services, coordinating testing with back offices, and explaining test results to clients. You will handle multiple deals/projects concurrently that may have competing priorities, resources, and timelines. Initial support focus will center on regression test support and low complexity projects, with growth opportunities for higher complexity products/format projects based on incumbent's experience and training.
Job responsibilities:

  • Conduct scoping meetings with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
  • Participate in recurring project status meetings via conference call
  • Use tracking tools and systems to document current project status, issues, and risks for all active projects
  • Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project team
  • Use tracking tools and systems (e.g. Deal Manager, SharePoint) to document current project status.
  • Establish test environments, validate file formats, execute file testing, coordinate back office testing,
  • Attend meetings and training as required to continue development and product knowledge
  • Provide support to colleagues when requested; become a subject matter expert for products supported
  • Adhere to all JPMorgan Chase department policy and procedures

Required qualifications, capabilities, and skills:

  • Experience using mainframe systems required
  • Excellent verbal and written communication skills to both clients and internal partners
  • Ability to manage work queue levels and effectively prioritize
  • Excellent analytical skills and attention to detail required
  • Able to work in a collaborative team environment and partner with colleagues
  • Must be able to work independently with minimal supervision
  • Willingness to learn and adaptable to change

Preferred qualifications, capabilities, and skills:

  • University degree (graduated or in progress)
  • Project Management experience
  • Client facing experience
  • Cash Management and Treasury knowledge
  • Experience with WPI/CAMPS, ACH/GACH, Check Print, SWIFT, Information/Statement Reporting
  • Experience with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.)

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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