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Technical Support Analyst

2 months ago

Tampa, Florida, United States Apex Systems Full time

Technical Support Role

Location: Tampa, FL

Work Schedule: Onsite, Monday to Friday

Apex Systems is seeking a dedicated IT Support Technician to join a prominent healthcare organization in the Tampa Bay region. This individual will be responsible for providing on-site technical assistance to end users.

Key Responsibilities:

  • Manage the daily processing of IT deliveries, including matching purchase orders, asset tagging, and overseeing asset management.
  • Configure, image, and prepare equipment for Field Services technicians prior to deployment.
  • Ensure accurate tracking and updating of inventory within the asset management database.
  • Possess IT experience and a solid understanding of computer systems.
  • Demonstrate proficiency with Windows operating systems, including their configuration and customization.
  • Utilize Microsoft Office and any relevant asset management and IT Service Management applications.
  • Familiarity with imaging tools, such as SCCM, is essential.
  • Comprehend various technology components and their applications.