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Quality Manager

2 months ago

Waukesha, Wisconsin, United States Husco International Inc. Full time
POSITION SUMMARY

Husco provides individuals the opportunity to pursue a career within a fast-paced, industry leading and entrepreneurial organization. Quality Managers are responsible for the development of both short and long-term goals and strategies for the quality organization, which are supportive of divisional goals. A Quality Manager effectively manages all resources of quality systems and processes to optimize product quality and customer satisfaction. The position provides division management with an independent assessment of unit performance from a customer and field perspective. A Quality Manager also visibly leads the division's efforts in customer satisfaction, based upon quality and service to both internal and external customers. A successful Quality Manager is self-motivated and a natural trouble-shooter who can react quickly under pressure and prioritize and manage several tasks concurrently.

Husco is committed to building an environment for employees to be able:

  • To have the flexibility of their own work and put a personal 'stamp' on their output
  • Continuously expand and develop their professional talents, skills, and knowledge
  • Create a product for our customers that serves a greater purpose to communities around the world
PERFORMANCE OBJECTIVES
  • Quality Leadership: Provide support, training and leadership to Quality Engineers, Technicians, operators and support staff.
    • Relentlessly and urgently drives, monitors, assists, and motivates the pursuit of defect-free performance.
    • Pursues continuous improvement organizationally.
    • Drives data-based decision-making.
    • Leads, develops and implements quality & environmental systems through industry & customer audits and certifications to standards such as IATF 16949, ISO 14001, VDA 6.1, Ford Q1, GM BIQS etc.
    • Supervises the day-to-day activities of personnel in the Quality Department.
    • Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence
  • Lead Internal and External Corrective Actions: Lead customer and internal quality concerns urgently as they arise. Complete root cause analysis, containment and drive corrective actions utilizing the Six Sigma DMAIC problem solving approach.
    • Drives root cause analysis and problem solving utilizing Six Sigma methodology and Quality Management System processes
    • Verify and validate all corrective actions.
    • Responsible for monitoring and tracking customer quality data.
    • Responsible for putting permanent actions in place to eliminate repeat issues
    • Communicates effectively to customers via emails, customer portals and through meetings.
  • KPIs
    • Monitors, reports and drives improvements to customer & internal quality metrics throughout - scrap, PPM, FTT, warranty, line returns and COQ.
    • Leads and follows up on internal and external quality audits as required
    • Provide disposition of non-conformances in a timely manner, assure that the proper corrective and preventive actions are taken, and follow up to assess effectiveness
    • Drives Continuous improvements (PIIs)
    • Analyzes reports and defective products to determine trends and recommend corrective actions (systemic improvements).
  • Support New Product Launches: Collaborate with cross functional (often multi-site) teams to identify, schedule, and execute all quality related deliverables including: - History of Quality - PFMEAs and Control Plans - Process Capability, GR&R and MSA - Production Parts Approval Process (PPAPs) or Part Validation for Finished Goods, Accessories, Service Parts, and as required components and raw materials
  • Serve as a Technical Resource: Lead training needs with APQP, problem-solving, root cause analysis, process capability, measurement system analysis, and other data analytic techniques
  • All other duties as assigned.
MINIMUM QUALIFICATIONS
  • Strong interpersonal and leadership capability with the ability to shape and drive change.
  • Strong problem-solving skills required.
  • Strong analytical background with demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory and/or business data.
  • Ability to multi-task and drive critical issues simultaneously required.
  • Continuous Improvement / Kaizen / Lean facilitator.
  • Experience in Automotive with Tier 1 experience preferred.
  • Experience with IATF 16949.
  • Deep understanding of Automotive Core tools - PFMEA, Control Plan, PPAP & APQP.
  • Six Sigma Black belt Certification preferred.
  • Minimum of seven (7) years of experience in product design, manufacturing or quality.
  • College Degree in Industrial Operations, Mechanical Engineering, or Quality Assurance or equivalent education required.
  • Fully knowledgeable in geometric tolerancing/design and the use of standard inspection metrology equipment.
  • Effective trouble shooting, problem solving and organizational skills. Able to handle frequent interruptions, meet tight deadlines, work staggered shifts to cover for other supervisor absences, and handle conflict in an effective manner.
  • Experience with Microsoft Office products. Accurate typing/computer data entry with above average attention to detail.
  • Deep understanding of statistical data, Minitab and Excel.
  • Willing and able to travel domestically & internationally.
  • (Authorized to work in the United States)

(HUSCO IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.)