Quality Manager

2 months ago

Waukesha, Wisconsin, United States Husco International Inc. Full time
POSITION SUMMARY

Husco provides individuals the opportunity to pursue a career within a fast-paced, industry leading and entrepreneurial organization. Quality Managers are responsible for the development of both short and long-term goals and strategies for the quality organization, which are supportive of divisional goals. A Quality Manager effectively manages all resources of quality systems and processes to optimize product quality and customer satisfaction. The position provides division management with an independent assessment of unit performance from a customer and field perspective. A Quality Manager also visibly leads the division's efforts in customer satisfaction, based upon quality and service to both internal and external customers. A successful Quality Manager is self-motivated and a natural trouble-shooter who is able to react quickly under pressure and prioritize and manage several tasks concurrently.

Husco is committed to building an environment for employees to be able:

  • To have the flexibility of their own work and put a personal 'stamp' on their output
  • Continuously expand and develop their professional talents, skills, and knowledge
  • Create a product for our customers that serves a greater purpose to communities around the world
PERFORMANCE OBJECTIVES
  • Quality Leadership: Provide support, training and leadership to Quality Engineers, Technicians, operators and support staff.
    • Relentlessly and urgently drives, monitors, assists, and motivates the pursuit of defect-free performance.
    • Pursues continuous improvement organizationally.
    • Drives data-based decision-making.
    • Leads, develops and Implements quality & environmental systems through industry & customer audits and certifications to standards such as IATF 16949, ISO 14001, VDA 6.1, Ford Q1, GM BIQS etc.
    • Supervises the day-to-day activities of personnel in the Quality Department.
  • Lead Internal and External Corrective Actions: Lead strategic customer and internal quality concerns for the site. Complete root cause analysis, containment and drive corrective actions utilizing the Six Sigma DMAIC problem solving approach.
    • Drives root cause analysis and problem solving utilizing Six Sigma methodology and Quality Management System processes
    • Reviews all corrective actions prior to presentation to customer.
    • Responsible for monitoring and tracking site customer quality data.
    • Guide Quality Engineers to ensure no repeat issues and effective implementation of permanent actions are in place.
    • Communicates effectively to customers via emails, customer portals and through meetings for site.
  • KPIs (Site ownership & responsible for managing and coaching Quality Engineer and support teams to achieve set targets)
    • Monitors, reports and drives improvements to customer & internal quality metrics throughout - scrap, PPM, FTT, warranty, line returns, Incoming inspections, tear downs, calibrations and COQ.
    • Leads and follows up on internal and external quality audits as required
    • Provide disposition of non-conformances in a timely manner, assure that the proper corrective and preventive actions are taken, and follow up to assess effectiveness
    • Drives Continuous improvements (PIIs)
    • Analyzes reports and defective products to determine trends and recommend corrective actions (systemic improvements).
    • Oversees effective execution of Quality Management systems, Quality Engineers and Technicians.
  • New Product Launches & Change management: Lead, collaborate with cross functional teams to identify, schedule, and execute all quality related deliverables (site specific) including: - History of Quality - PFMEAs and Control Plans - Process Capability, GR&R and MSA - Production Parts Approval Process (PPAPs) or Part Validation for Finished Goods, Accessories, Service Parts, and as required components and raw materials. Drive lessons learned from previous programs into multi-site collaboration or best practices.
  • Develop and Facilitate Training Needs: Lead training needs with APQP, problem-solving, root cause analysis, process capability, measurement system analysis, and other data analytic techniques. Identify, develop strategic plan for current and future departmental resources (personnel, equipment, training, talent planning etc.) based on organizational and industry requirements.
  • Support Organizational Safety training and education initiatives to minimize lost time injuries and eliminate recordables.
  • All other duties as assigned.
MINIMUM QUALIFICATIONS
  • Strong interpersonal and leadership capability with the ability to shape and drive change.
  • Strong problem-solving skills required
  • Strong analytical background with demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory and/or business data.
  • Ability to multi-task and drive critical issues simultaneously required
  • Continuous Improvement / Kaizen / Lean facilitator
  • Experience in Automotive with Tier 1 experience preferred.
  • Experience with IATF 16949.
  • Deep understanding of Automotive Core tools - PFMEA, Control Plan, PPAP & APQP.
  • Six Sigma Black belt Certification preferred.
  • Minimum of seven to ten years of experience in product design, manufacturing or quality. Experience leading, coaching and developing a range of experienced Engineers and Technicians.
  • College Degree in Industrial Operations, Mechanical Engineering, or Quality Assurance or equivalent education required.
  • Knowledgeable in geometric tolerancing/design and the use of standard inspection metrology equipment.
  • Understanding of statistical data, Minitab (or other statistical analysis tools) and Excel.
  • Willing and able to travel (minimal).
  • (Authorized to work in the United States)

(HUSCO IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.)

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