Shop - Seller Growth Manager, Fulfilled by

2 months ago

Seattle, Washington, United States TikTok Full time

TikTok Shop - Seller Growth Manager, Fulfilled by TikTok


Seattle
Regular
Operations
Job ID: A12536


Responsibilities



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy

  • a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact

  • for ourselves, our company, and the communities we serve.

Join us. Why TikTok Shop The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Fulfilled by TikTok (FBT) team is seeking an experienced Seller Growth Manager to join our team. The successful candidate will be responsible for recruiting new sellers to the FBT platform and driving increased usage across our existing seller portfolio.

This role requires a strategic thinker with a strong track record in business development and sales, a deep understanding of e-commerce, and the ability to build and maintain strong relationships with sellers. Key Responsibilities:

  • Seller Recruitment: Identify, prospect, and recruit high-potential sellers to join the FBT program.

Develop and execute strategies to attract new sellers across various categories and markets.

  • Portfolio Management: Manage and grow a portfolio of existing sellers, driving increased usage of FBT services.

Analyze seller performance, identify growth opportunities, and provide tailored recommendations to optimize their experience on the platform.

  • Cross-Functional Collaboration: Work closely with internal teams, including marketing, product management, and operations, to ensure a seamless seller experience and drive continuous improvement of the FBT program.
  • Performance Tracking: Track and analyze key performance metrics to measure the success of recruitment and growth initiatives.

Prepare and present regular reports to senior management.

  • Relationship Building: Build and maintain strong, long-lasting relationships with sellers, understanding their needs and challenges.

Serve as a trusted advisor and advocate for sellers within the FBT program.

  • Strategic Planning: Develop and implement business development strategies to meet and exceed recruitment and growth targets.

Monitor market trends and competitor activities to identify new business opportunities.

  • Training and Support: Provide training and support to sellers to help them maximize the benefits of the FBT platform.

Develop and deliver educational content and resources.


Qualifications



Minimum Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field
  • 5 years of experience in business development, sales, or a related field with proven track record of successfully recruiting and managing high-value accounts
  • Strong understanding of e-commerce marketplaces and prior experience working with merchants
  • Excellent communication, negotiation, and interpersonal skills and able to work independently and as part of a team in a fast-paced environment
  • Analytical mindset with the ability to interpret data and make data-driven decisions

Preferred Qualifications:

  • MBA or advanced degree
  • Knowledge of Fulfillment by TikTok (FBT) and its benefits to sellers
  • Proficiency in CRM software and other sales tools
  • Demonstrated ability to develop and execute strategic business plans
  • Ability to think creatively and innovate

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at



Job Information



The base salary range for this position in the selected city is $ $253080 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

  • Shop - Seller Growth Operations Manager

    5 days ago

    Seattle, Washington, United States TikTok Full time

    About the TeamThe Seller Growth Operations team at TikTok is responsible for driving full-funnel product education, acquisition, incubation, analytics, and strategy for all Merchants and Sellers on the TikTok Shop platform.This team is the voice of the market and collects, prioritizes, and shares meaningful insights to shape the future of TikTok's Seller...

  • Seller Growth Operations Manager

    1 week ago

    Seattle, Washington, United States TikTok Full time

    About the TeamThe Seller Growth Operations division at TikTok is dedicated to enhancing the daily functions for Merchants and Sellers utilizing the TikTok Shop platform. Our mission is to facilitate comprehensive product education, acquisition, incubation, analytics, and strategic planning for all Merchants and Sellers.This team serves as the market's voice,...

  • Seller Growth Strategist

    31 minutes ago

    Seattle, Washington, United States TikTok Full time

    **About the Team**The Seller Growth Operations team at TikTok plays a crucial role in building and maintaining the day-to-day operations for merchants and sellers on the TikTok Shop platform. This team is responsible for driving full-funnel product education, acquisition, incubation, analytics, and strategy for all merchants and sellers.**Key...

  • Seller Growth Operations Manager, Merchant Engagement

    4 days ago

    Seattle, Washington, United States TikTok Full time

    About the TeamThe Seller Growth Operations team at TikTok is dedicated to enhancing the operational framework for Merchants and Sellers utilizing the TikTok Shop platform. Our mission encompasses comprehensive product education, acquisition strategies, incubation processes, analytics, and strategic planning for all Merchants and Sellers.We serve as the...

  • Shop - Product Strategy and Operation Manager, Logistics Order and Fulfillment - Seattle

    3 months ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Product Strategy and Operation Manager, Logistics Order and Fulfillment - SeattleSeattleRegularOperationsJob ID: A241731ResponsibilitiesAbout TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin,...

  • Shop - Product Manager, Seller Operation Tools

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Product Manager, Seller Operation ToolsSeattleRegularProduct - Product managerJob ID: A135802ResponsibilitiesAbout TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices includeNew York,...

  • Shop - Seller Enablement Program Manager - Seattle

    2 months ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Seller Enablement Program Manager - SeattleSeattleRegularOperationsJob ID: A212350ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris,...

  • Shop - Seller Integrity and Enablement Lead - Seattle

    2 months ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Seller Integrity and Enablement Lead - SeattleSeattleRegularOperationsJob ID: A91292ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris,...

  • Software Dev Engineer, Seller Fulfillment Tech

    3 weeks ago

    Seattle, Washington, United States Amazon Full time

    Imagine building platforms that enables Amazon to redefine delivery experience for customers. Would you like to be part of a team that accelerates Emerging Market first global innovation on product shipping and customer delivery? We are seeking Software Development Engineers excited by the opportunity to work with multiple Amazon platforms and leverage data...

  • Program Director, Seller Experience and Growth

    3 hours ago

    Seattle, Washington, United States Amazon Full time

    About the RoleWe are seeking an exceptional program leader to help us develop new ways to build trust and loyalty with sellers, who represent more than half of all products sold on Amazon. Millions of sellers around the globe have built their businesses on Amazon, and in this role, you will be charged with building programs and products that ensure Amazon...

  • Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance Score

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance ScoreSeattleRegularProduct - Product managerJob ID: A164608ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

  • Shop - Product Lead, Seller Risk

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Product Lead, Seller RiskSeattleRegularProduct - Product managerJob ID: A250315AResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join...

  • Shop - Product Manager, Fulfillment Tracking - Seattle

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Product Manager, Fulfillment Tracking - SeattleSeattleRegularProductJob ID: A81450ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris,...

  • Shop - Strategy Lead - Seller Incentives

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Strategy Lead - Seller IncentivesSeattleRegularCorporate Function / Support - StrategyJob ID: A211552ResponsibilitiesAbout TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices includeNew...

  • Shop - Creator Partnerships Manager - Top Creators/Live-Sellers

    3 months ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Creator Partnerships Manager - Top Creators/Live-SellersSeattleRegularOperations - Commerce opsJob ID: A97764ResponsibilitiesAbout TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai,...

  • Shop - CRM Marketing Manager- Seller Outreach

    1 month ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - CRM Marketing Manager- Seller OutreachSeattleRegularOperations - Commerce opsJob ID: A70631ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin,...

  • Manager of Product Marketing for Seller Solutions

    1 week ago

    Seattle, Washington, United States TikTok Full time

    About the TeamThis role is pivotal within the Seller Outreach product team, focusing on crafting innovative solutions for products and features. You will collaborate with diverse teams across the e-commerce landscape, including business, policy, product, and marketing, to develop comprehensive product strategies and execute a roadmap that introduces new...

  • Shop - Category Programs & Projects Manager - Beauty

    3 months ago

    Seattle, Washington, United States TikTok Full time

    TikTok Shop - Category Programs & Projects Manager - BeautySeattleRegularOperationsJob ID: A23505ResponsibilitiesCompany Overview TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul...

  • Principal Program Manager, Voice of Seller

    1 month ago

    Seattle, Washington, United States Amazon Full time

    The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Selling Partners to enable more selection, reduce defects, and drive growth across their businesses. Our team invents and innovates across technology, processes and people to enhance the services we offer, improve selling partner...

  • Marketing Manager for Seller Engagement

    1 week ago

    Seattle, Washington, United States Amazon Full time

    About UsAt Amazon, our mission is to cultivate the most Seller-focused online global community, creating platforms for knowledge sharing, updates, inspiration, and celebration, aimed at empowering Selling Partners (SP) to reach their full potential and thrive in the Amazon marketplace.Our ObjectivesWe strive to achieve this vision through three key...