Distribution Renewals Representative

1 month ago

Remote, Oregon, United States Motorola Solutions Full time

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewReporting to the Renewals Ops Manager, the Distribution Renewals Rep will be key to partner relations in Motorola Solutions NA and Int'l subscription process and will focus on creating and implementing new programs and processes as well as oversee and manage the current subscription business through our distribution partners.
Job Description

Provides workflow advisory to customers on how products in the Motorola Solutions Software Enterprise portfolio can be integrated into an agency. Helps an agency identify how to use the products and leverage the features. Shows an agency how a product fits into their agency workflow and/or helps them amend their workflow to support usage of the new software tools.

Responsibilities

  • The Distribution Sales Manager will be responsible for the distribution of MSI products through new and existing distributor relationships globally
  • Grow MSI market share in the commercial markets that are served by our distribution partners through analysis of overall market trends, forecasts and development of strategic partnerships and alliances
  • Develop and nurture senior management relationships with MSI distributors to drive adoption of MSI's portfolio of solutions
  • Build and maintain strategic partnerships with key distribution sales representatives, facilitating collaborative efforts to drive joint sales initiatives with MSI's Sales Directors and Regional Sales Managers
  • Develop quarterly distributor reviews based on performance data as well as MSI and customer feedback
  • Combine feedback into strategic planning initiatives and program development
  • Report on key metric results and trends to the field sales organization
  • Provide product and solutions training to distributor's sales team to ensure mind share and product application alignment
  • Utilize marketing to co-develop required tools and training materials
  • Lead the forecasting process to align with regional sales opportunities, local market trends, and existing inventory levels
  • Drive POS reporting activities
  • Act as point of contact for fulfillment and order management issues between distributor and MSI
  • Use ongoing working relationships to drive competitive intelligence gathering in product performance, offerings and pricing
  • Leverage Marketing/Product Management to maintain a marketing intelligence reporting capability in order to keep abreast of market, customer, competitor and supplier trends

Who You Are:

  • 2-5 years experience in a customer facing role, particularly in customer success or sales.
  • Associate's or Bachelor's Degree preferred
  • Technical Skills: G Suite, Excel
  • Extensive Salesforce experience mandatory
  • High attention to detail and organizational skills
  • Understand how to prioritize, reprioritize and manage tight deadlines
  • Ability to learn quickly, adapt to change and thrive in a fast-paced environment
  • Knowledge of the partnership and technology business channel from end user to distributor
  • Competency in the renewals process, SaaS pricing and licensing options
  • Direct the planning, execution, and completion of identified and agreed upon changes in the distribution renewal process
  • Identify and implement efficiency solutions in current and new internal processes for MSI and distribution partners
  • Monitor distribution partners progress, assess end user churn risks, and deploy mitigation strategies for successful outcomes

This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidates reside on the US East Coast due to the working schedule and being able to meet with global partners.

#LI-TW1

#LI-REMOTE


Basic Requirements

  • 2-5 years experience in a customer facing role, particularly in customer success or sales.
  • Technical Skills: G Suite, Excel
  • Extensive Salesforce experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.


Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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