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Account & Relationship Management Executive

3 months ago

Remote, Oregon, United States Wolters Kluwer Full time

Location: US Remote - Houston, Texas

Territory: Covers Houston Metro, Galveston & Angelina, Texas


The Account & Relationship Management Executive is a hybrid hunter/farmer role, responsible for both new business and renewals in the Healthcare Provider marketplace. Customer base includes but is not limited to hospitals, health systems, universities and clinics.

Using a value proposition solution selling model, the Account & Relationship Management Executive will secure new business by partnering with Inside Sales, Sales Operations, and Customer Success Teams on the following:

  • Identifying target opportunities, building relationships with stakeholders and key decision makers, and determine opportunity accountability & responsibilities by role for active selling phase
  • Developing a customized product solution proposal, and conducting product demos
  • Coordinating with Inside Sales team for timely contract creation, terms and conditions development, quoting, and modifications
  • Closely managing the deal through closure, keeping management informed of any risks or delays

The Account & Relationship Management Executive will also work to retain customers, and create cross-sell/up-sell opportunities in the existing customer base. This includes:

  • Conducting regular account review meetings; Reviewing account utilization management reporting to provide recommendations
  • Overseeing contract renewals driven by Inside Sales team
  • Collaborate with marketing in account communications planning and marketing campaigns

Job Qualifications:

Education:

  • Bachelor's Degree or equivalent is required

Preferred Experience:

  • 3+ years in a field sales role
  • Demonstrated ability to build relationships with and present to key decision-makers of hospitals and health systems
  • Proven track record of coordinating with Inside Sales representatives to advance opportunities in in territory
  • Excellent account management skills and ability to manage external and internal business priorities
  • Ability to demonstrate and communicate value of sophisticated and complex products/technologies
  • Highly motivated, with proven ability to over-achieve individual and team-based targets
  • Ability to construct, present and execute a Territory Business Plan

Other Knowledge, Skills, Abilities or Certifications:

  • Excellent analytical, listening and presentation skills
  • Effective time management and prioritization skills
  • Exceptional verbal and communication skills
  • Excellent administrative and organizational skills and process-orientation
  • Expertise in Microsoft product suite and Salesforce preferred

​Travel requirements:

  • Ability to travel up to 30%

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