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Players Club Supervisor
4 months ago
Investigating, troubleshooting, and correcting guest issues related to Players Club accounts either in person, or via forms, letters, and phone calls.
Working closely with the Gaming department regarding guest issues, additional direction and improvements.
Working closely with and assisting the other divisions of the Marketing department
Assist with preparing and executing all Bus Tours including
Monitoring the Call Center.
Sending all required emails such as but not limited to bus, match play, and promotional emails at the end of the night.
Assist with monitoring all promotional signage and ensuring changeover when appropriate.
Participating in Players Club and Marketing meetings.
Other duties as assigned.
Source: Hospitality Online