Assistant Director of Undergraduate Admission

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At the University of Miami, our mission is to transform lives through education, research, innovation and service. We are committed to fostering a culture of belonging where everyone at the University feels valued and has the opportunity to add value. We intentionally shape our culture by adhering to a set of shared values and behaviors, service standards, and leadership expectations.

Our core values of diversity, integrity, responsibility, excellence, compassion, creativity, and teamwork provide the foundation for all of our behaviors.

Our service standards of safety, caring, responsiveness, and professionalism provide guidelines for how we treat one another and those we serve.

Our leadership expectations to build trust, be visionary, be inspirational, serve others, develop people, be courageous, be decisive and, demonstrate business acumen provide behavioral expectations for those who serve as University leaders.

ABOUT THE ROLE

Under the direction of a member of the Undergraduate Admission Senior Team (Associate Director or Director), the Assistant Director of Admission (Data Analysis) recruits and works to enroll qualified students for admission in accordance with all applicable internal and external policies and regulations.

This role includes required travel. This could be up to 4-6 weeks of travel in the fall and up to 4 weeks in the spring. It is expected that this role will specifically work within a domestic territory to be assigned based upon availability and need. Please note that there will be occasional evening and weekend commitments, most frequently between September and May.

The cyclical nature of a role in an admissions office means that the Assistant Director of Admission (Data Analysis) will have responsibilities that ebb and flow throughout the year. For someone starting in August, immediate focus will be on preparing for recruitment travel domestically. Fall recruitment travel takes place roughly from September to November. On November 1 attention shifts to application evaluation and, what we refer to as "reading season," lasts through mid-March. At this time, large-scale event participation to impact student matriculation will be prioritized through May. June through August is typically project-heavy preparing for the next admissions cycle.

This work environment is one that is consistently changing. Please note that most of the year involves ample time in transit (car and airplane) as well as front-facing engagement with prospective students, their families, and their counselors all of whom bring specific cultures, contexts, and questions to each conversation (standing, walking, and sitting in an office space).

The specific project work required for this role revolves around data analysis in three specific areas: application review, territory management/strategy and diversity recruitment efforts. The individual in this role will be leaned on to provide analysis as needed, dependent upon the requirements of the office at that time.

CORE JOB FUNCTIONS

The work we do in the Undergraduate Admissions Office at the University of Miami is guided by our university-wide values and service standards. You are welcome to read further regarding our values and service standards to understand the culture of our institution through this website.

Essential Functions Supporting our VALUES:

DIVERSITY:
- Connect with and relate to prospective students and families interested in the University of Miami by providing them accurate and clear information
INTEGRITY:
- Appropriately use technology platforms like Slate (Technolutions) and PowerFaids
RESPONSIBILITY:
- Be accountable for special projects under the supervision of manager
- Participate in off-campus events to move prospective students through the pipeline (including high school/community college visits, college fairs, and yield events)
EXCELLENCE:
- Evaluate undergraduate applications for admission based on the University's recruiting goals and standards
COMPASSION:
- Counsel important stakeholders—parents, applicants, and school counselors—regarding the University of Miami's admission policies and procedures
CREATIVITY:
- Take ownership of project work related to the international team's goals and identify future opportunities for change, growth, and/or optimization
TEAMWORK:
- Serve as a member of our international team, including managing an international territory by recruiting and enrolling incoming students from the Middle East and North Africa

Essential Functions Pertaining to SERVICE STANDARDS:

SAFETY:
- Protect privacy information by adhering to FERPA laws and internal confidentiality agreements
CARING:
- Explain educational programs, student outcomes, campus services, and financial considerations to students, families, and educators
RESPONSIVENESS:
- Make prompt and effective contact with prospective and admitted candidates through returned phone calls and emails
PROFESSIONALISM:
- Manage personally developed inquiries by obtaining the contact information of those that may be interested in programs offered via off-campus events and campus visits
- Conduct general office duties, which include rotating with other counselors in serving as "Admission Officer of the Day" (meet with walk-in visitors, set up Visit Center, and give presentations to guests)
- Attend on-campus admission events (open houses, admitted student events, etc.)

The Assistant Director of Undergraduate Admission must possess excellent presentation, communication, organizational, and relationship-building skills. The person must have the ability to work independently, as well as with teams of colleagues, and possess the aptitude for detail-oriented tasks. The Assistant Director of Undergraduate Admission must also possess strong time management skills, a sense of humor, and can prioritize and balance responsibilities.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree required; in a relevant field desirable

Certification and Licensing: Must have a valid, US-issued driver's license

Experience: Minimum of 3 years of professional experience; experience within higher education and Slate (Technolutions) systems preferred . Any relevant education, certifications and/or work experience may be considered.

Knowledge, Skills, and Attitudes:

• Excitement to communicate effectively with people from myriad backgrounds, perspectives, and cultures

• Strong writing skills in English; additional languages are a bonus

• Interest in giving public presentations to international audiences in-person and virtually

• Maturity to handle difficult and stressful situations with professional composure

• Appreciation for relationship-building, both internally and externally

• Ability to understand and follow instructions

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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