Patient Access Representative
1 month ago
The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.
The Patient Access Representative must have an in-depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task
Essential Duties:
Generate a patient MRN (Medical Record Number) and is adept at utilizing the MRN checker.Patient identifier is "Name and date of birth" to assure you are registering the correct patient.Demonstrates ability to maintain confidentiality of patient information.Determine if the patient's insurance is contracted with USC.Edit insurance information as appropriate.Resolve all GE Centricity Alerts.Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service – hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-Obtain patient demographics confirm all are current and correct in both hospital and physician systems.Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient typeAbility to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systemsIn Physician System Utilize appropriate a. FCS b. Alternate InsuranceAssuring authorizations are in place as specified by patients carrierCustomer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and PhysiciansAbility to request patient financial liabilities (Co-pay outstanding balances)Follow and adhere dress code attendance policy's provided by Human ResourcesAssist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisorBalances cash drawer to Batch.Closes out batches.Prepare bank deposit for Physician practice.Performs other duties as assigned.Required Qualifications:High school or equivalent Or equivalent evidence in file required.0 - 6 months At least three months experience in an office or ambulatory clinic setting required OR One year of hospital experience or in a related field.Must have excellent communication skills, including the ability to speak, read and write English proficiently.Must be comfortable with computers.In depth knowledge of Cerner, most insurance types, and basic computer programs.Demonstrate excellent customer service behavior.Preferred Qualifications:Knowledgeable in medical terminology
Required Licenses/Certifications: Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $ $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
-
Patient Access Representative
4 weeks ago
Los Angeles, CA - Health Sciences Campus, United States Keck Medicine of USC Full timeThe Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with...
-
Patient Access Representative
3 months ago
Los Angeles, United States Shriners Hospitals For Children Full timeThe Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished b Patient Access, Representative, Patient, Per Diem, Healthcare
-
Senior Patient Access Representative
6 days ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewThe Patient Access Representative IV is a highly skilled role requiring exceptional proficiency in all essential functions. This position is responsible for managing all patient admission processes, including pre-admission and in-person registration for individuals seeking treatment at Cedars-Sinai Medical Center. The representative ensures...
-
Patient Access Representative
1 month ago
Los Angeles, CA - University Park Campus, United States Keck Medicine of USC Full timeThe Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with...
-
Full Time Patient Access Representative
2 months ago
Los Angeles, United States BAART Programs Full timeDescription Position at BAART Programs Full Time Patient Access Representative / Patient Account Representative BAART Program is looking for hard-working and conscientious Patient Access Representative/ Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily...
-
Senior Patient Access Specialist
1 day ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Patient Access Representative IV Role The Patient Access Representative IV is a pivotal role within the healthcare framework, requiring a high degree of expertise in all essential functions. This position encompasses comprehensive admissions processes for both pre-admission and in-person registration of patients seeking treatment. The...
-
Los Angeles, United States CHRISTUS Health Full timeSummary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has...
-
Patient Access Specialist I
7 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess strong multitasking abilities, and are eager to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. As a...
-
Patient Access Coordinator I
7 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are prepared to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. ...
-
Patient Access Representative
1 month ago
Los Angeles, United States University of California Full timeDescription As the Patient Access Representative, you will be responsible for: Pre-registering, pre-admitting, and admitting patients by telephone and/or in person. Collecting accurate demographic information and reviewing and interpreting insurance benefits. Obtaining prior authorizations, cash collections, and interacting with public assistance programs...
-
Patient Access Rep I
4 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeJob DescriptionAre you passionate about providing outstanding and high-quality service to patients and their family members? Join our teamPatient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient...
-
Patient Access Coordinator I
2 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are eager to take on the vital responsibilities of a Patient Access Representative, this opportunity may be for...
-
Senior Patient Access Specialist
2 days ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Role The Patient Access Rep IV is a highly skilled position requiring exceptional proficiency in all essential functions. This role encompasses comprehensive admissions processes for both pre-admission and in-person patient registration at the facility. The representative ensures seamless patient access to the healthcare system while...
-
Patient Access Representative
3 weeks ago
Franklin Park, United States RWJBarnabas Health Full timePatient Access Representative Req #: 46208 Category: Billing/Collections/Registration Status: Full-Time Shift: Day Facility: Childrens Specialized Hosp Department: Patient Financial Services Location: Somerset (SOM), 379 Campus Drive, Somerset, NJ 08873 Job Overview: Responsible for providing exemplary customer service while interacting with all customers...
-
Senior Patient Access Specialist
6 days ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewThe Patient Access Representative IV is a highly skilled role that requires exceptional proficiency in all essential functions. This position is responsible for overseeing all admission processes for both pre-admission and in-person patient registration at the facility. The representative ensures seamless patient access to Cedars-Sinai Medical...
-
Patient Access Representative
4 months ago
Valley Park, Missouri, United States Park Nicollet Methodist Hospital Full timeMethodist Hospital is looking to hire a Patient Access Representative to join our team Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary:This position is responsible for creating a first impression of Methodist Hospital to our patients, visitors...
-
Senior Patient Access Specialist
6 days ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Role The Patient Access Representative IV is a pivotal role within the healthcare system, requiring a high level of expertise in all essential functions. This position is responsible for managing the admissions process for both pre-admit and in-person patient registrations at the facility. The role ensures seamless patient access to...
-
Patient Access Representative
3 days ago
Los Angeles, United States Pipeline Health System, LLC Full timePatient Access Representative - Full-Time Night 8-Hour Shift Reports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring that the patient is aware of...
-
Patient Access Rep I
4 weeks ago
Los Angeles, United States Cedars-Sinai Full timeAre you passionate about providing outstanding and high-quality service to patients and their family members? Join our team! Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient Access...
-
Patient Access Representative
5 days ago
Los Angeles, United States East Los Angeles Doctor Hospital Full timeJob DescriptionJob DescriptionPatient Access Representative - Full-Time Night 8-Hour ShiftReports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring...
