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patient care specialist
2 months ago
Requisition:
PATIENT CARE SPECIALIST Job Locations
US-CO-ENGLEWOOD
ID
Line of Business Amerita
Position Type Full-Time
Pay Min USD $22. 00/Hr.
Pay Max USD $26. 25/Hr. Our Company
Amerita Overview
Come join our closed-door specialty infusion pharmacy Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.
The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services.
The Specialist will field inbound and outbound requests such as:calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.
Mon - Fri 8:
30 - 5:
30 - this position has the option to become hybrid (work at home) AFTER satisfactory training.
- Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
- Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
- 401(k) Retirement Plan with Employer Match
- Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
- Employee Discounts
- Tuition Reimbursement
- Paid Time Off & Holidays
Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed Inbound calls should be handled using first call resolution customer service practices Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system Notifies patients/caregivers regarding coverage and payment responsibilities.
Qualifications
High School Diploma or GED Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred 2+years pharmacy experience 3+years pharmacy experience preferred Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding s Specialty pharmacy operations, leadership skills desired Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider.
For more information about Amerita, please visit ameritaiv. com. Follow us on. For full i fo follow application link.Res-Care, Inc. , dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color,
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