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Technical Support Representative

4 months ago

Carlsbad, United States Randstad USA Full time
Are you passionate about providing exceptional customer service and resolving technical issues with ease? Do you thrive in a fast-paced environment where problem-solving skills are put to the test daily? If so, we're looking for someone just like you to join our team as a Tech Supporrt Representative. If you have the skills, please apply now

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Provide support to pool owner customers for inquiries surrounding web-connected device troubleshooting, installation, warranty processes via inbound calls
Review and authorize warranty service work to be performed by independent service companies.
Attend technical training classes in an effort to maintain current with troubleshooting of web connected products.
Work with other team members to help achieve overall department goals and tasks.

SkillsCustomer supportTechnical SupportTelephone EtiquetteBasic Computer SkillsCustomer ServiceBasic Software Skills
QualificationsYears of experience: 1 yearExperience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.