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Associate, Wellbeing

2 months ago

San Diego, California, United States Concentrix + Webhelp Full time

Job Title:

Associate, Wellbeing

Job Description

Purpose:

The Wellbeing Counselor will work closely with employees to help them address any personal or workrelated issues that may impact their mental health and well-being. The counselor will be responsible for

providing counseling services, developing and implementing wellness programs, and collaborating with

other departments to ensure a holistic approach to maintaining employee wellbeing.

Responsibilities:

  • Provide individual and group counseling to employees with mental health concerns.
    • Maintain accurate and up-to-date records of all counseling sessions and treatment plans.
    • Develop and implement evidence-based, data-driven wellness programs to promote mental

    health and well-being among employees.
    • Conduct assessments and create action plans for employees seeking wellbeing services.
    • Design and disseminate surveys and analyze data to inform interventions.
    • Collaborate with other departments, such as human resources, business intelligence, and
    operations to provide the best possible support for employees.
    • Coordinate referrals with third-party psychiatrists and monitor treatment progress.
    • Participate in training programs to stay current on mental health trends and best practices in the
    field of wellbeing.
    • Remain up to date with professional development opportunities.
    • Promote mental health awareness and education throughout the organization through
    workshops, newsletters, and distribution of other digital materials.
    • Perform other duties and responsibilities as assigned by direct manager.

Qualifications:

2 years of experience providing counseling or therapy services to individuals and groups

Knowledge of mental health issues and treatment modalities.

Intermediate English language (B1-B2).

Deep knowledge of Microsoft office packages.

Knowledge or experience in applying international guidelines for mental health care integration

into primary health care (e.g. WHO's tools, as mhGAP, PM+, etc.).

Knowledge of local cultures and barriers.

Excellent communication and interpersonal skills.

Ability to maintain confidentiality and respect for client privacy.

Strong organizational and time-management skills.

Experience with crisis intervention and referrals to outside resources.

Ability to work independently and as part of a team.

Education Certifications:

Bachelor's degree in Psychology or a related field

Location:

JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan

Language Requirements:

English

Time Type:

Full time

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