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Salesforce Engagement Manager

3 months ago

San Francisco, California, United States Capgemini Full time

Job description: KEY RESPONSIBILITIES:
• Responsible for the deliverables, cost, schedule, and quality of the project
• Develops, reviews, and approves project plan(s) and scope; ensuring all facets of the project deliverables are met
• Identifies resources needed and assigns individual responsibilities
• Manages day-to-day operational aspects of a project and scope
• Reviews deliverables prepared by team before passing to client
• Effectively applies our methodology and enforces project standards
• Prepares for engagement reviews and quality assurance procedures
• Identifies and manages project risk
• Ensures project documents are complete, current, and stored appropriately
• Reviews the status reports of team members and addresses issues as appropriate
• A proven ability to learn new products, develop functional knowledge and apply new skills in a high paced environment
• Pre-sales experience including presentation skills and ability to demo solutions
• A strong teamwork ethic is essential
• Beneficial to have a working knowledge of the Atlassian Suite, JIRA, Confluence and Service Desk

Required Skills:

  • Demonstrate analytical and qualitative abilities
  • Participation in each phase of at least 5 full Salesforce lifecycle implementations
  • Management and successful delivery of all phases of at least Salesforce implementations
  • Experience in Salesforce Service and Sales cloud
  • At least have a minimum 5 years of Salesforce project/program management experience
  • Management of Salesforce projects from start to finish using agile delivery approach
  • 5- 15+ years managing IT projects dealing with Software Development Life Cycle (SDLC)
  • Experience working within an established PMO process
  • Experience managing 3rd party implementation vendors
  • Deep knowledge of/experience with formal delivery methodologies
  • Superb written and verbal communication skills as well as listening skills
  • Significant consulting/client facing experience (includes Director Level and above)
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
  • Beneficial to have prior experience working with offshore and distributed development teams

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.