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Supervisory Health System Specialist

2 months ago

Washington, Washington, D.C., United States Veterans Health Administration Full time

Serves as the official supervisor of the Council Management pillar of CPMO, reporting to the CPMO Director, as well as serving in an advisory role intended to bring understanding and efficiency to the workflow of clinicians who use a variety of electronic records to document Veterans' care.

Leads VHA Central Office-level equity by serving as a resource by working within the CPMO and as a key part of EHRM support functions for decision-making governance, issue/problem decision management, and analysis.

Provides management and oversight on all support resources for Council activities and deliverables by CPMO, EHR vendor, and related subsidiaries; as well as process direction and process optimization for CPMO-supported Council activities, such as CPMO- directed council service delivery, defining turnaround times, and providing escalation.


Duties include but are not limited to:


Provides expert senior level leadership, management and supervision to major projects, problems and studies that cover the whole range of health informatics issue resolution activities, i.e., management, assessment and implementation to ensure that the VA EHR modernization initiative is delivered effectively and efficiently.

Drives integration, collaboration, and coordination across VA offices and CPMO pillars, drawing on expertise from across the Department on EHRM supported Council issues.

Provides consulting and strategic advice at the request of VHA leaders regarding trends in health informatics issues received from the field, and how they were handled by clinical informatics experts in service of advancing the performance of the VHA EHR.

Collaborates across service lines with other clinicians and managers regarding data, analytics, healthcare, and informatics disciplines such as clinical decision support, human factors, human computer interaction and usability, artificial intelligence, standards, a learning health system, evidence-based practice, and effective communication.

Utilizes in-depth knowledge of VA's missions, goals, and inter-relationships in order to develop substantive relationships with key VHA and VA program officials, as well as with other Federal agencies' related programs in order to negotiate sensitive issues with VA and VHA staff to effectively integrate their respective processes and guidelines with overall agency operations.


Work Schedule:
Monday - Friday 08:00 AM - 04:30pm

Telework:
Available (applicant is required on site 50% of work schedule per pay period)

Remote:
This is not a remote position.

Virtual:
The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%.

Position Description Title/PD#:
Supervisory Health System Specialist/PD76149O

Physical Requirements:
The work may require some physical effort, such as standing, walking, bending, or sitting.

The work often requires long hours to meet program deadlines and to devise corrective action and solutions to unexpected management crises resulting in sometimes highly stressful work situations.

The work requires almost constant use of mobile devices such as smartphones, tablets and laptop computers.