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Associate Technical Director

4 months ago

Burlington, Vermont, United States Labcorp Full time

Labcorp is seeking an Associate Technical Director of Genetic/Relationship Testing. As a member of the LabCorp team, you will support a dedicated staff in resulting samples, at a high volume that demands the most accurate and precise analysis possible. You'll join a collegial scientific staff who appreciates that on the other side of every specimen is a person who depends on us Labcorp is a leader in laboratory medicine, and we strive to meet the rapidly evolving healthcare needs. Do work those matters.

At Labcorp Diagnostics, you'll be a part of an innovative life sciences company that is deeply integrated with guiding patient care and providing comprehensive clinical laboratory services. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostic solutions and pioneers new diagnostic technologies to improve the delivery of care.

Join Labcorp and be a part of our team bringing laboratory diagnostics to a new level.

  • Work Schedule: 1st shift Monday- Friday 8am/9am start time.
  • Work Location: Burlington, NC
  • Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time, or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Job Responsibilities:

  • Reviews and reports relationship testing results accurately, and with integrity.
  • Accurately and promptly responds to client inquires that are technical in nature.
  • Effectively communicates with clients, LabCorp staff, and Laboratory teams.
  • Oversees the technical component of the laboratory to ensure that patient results are reported reliably and in a timely fashion.
  • Ensures accuracy for all testing in the lab, including instrument performance and addressing root causes when issues arise.
  • Guides implementation of new assays and instrumentation in the lab in collaboration with the research and development team
  • Makes recommendations to improve workflow, support staffing needs as well as optimization of reagent utilization.
  • Serves as last stop to solve clients' technical problems (i.e., test rejection)
  • Assists the Quality department to ensure all required regulations are followed.
  • Attends client meetings, to support business development or address customers' concerns.
  • Projects credibility and builds rapport with Labcorp clients, providing quick/accurate responses to inquiries.
  • Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads.
  • An interest in providing staff educational seminars, participation in relevant national societies and publishing peer-reviewed manuscripts is encouraged.
  • Sets the tone in the lab for performance and quality, ensuring techs perform duties correctly (i.e., handling specimens, pipetting)
  • Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces
  • Works effectively and efficiently with the Laboratory Director on the above functions and as deemed necessary.
  • Other duties as needed.

Job Requirements:

  • PhD in the biological sciences, prefer an emphasis on genetics.
  • Experience with STR testing (Short Tandem Repeat) (Preferred)
  • Experience with GeneMapper ID-X Software (Preferred)
  • Leadership skills to work with lab staff, developing their capabilities and involving them in problem-solving/urgent matters.
  • Deductive reasoning/analytical skills to reach a resolution to customer inquiries or lab opportunities/issues.
  • Depth and breadth of experience within a clinical lab, understanding validation, quality control and quality management; proficiency testing; and regulatory requirements.
  • Ability to respond to stressful and urgent situations in a timely manner.
  • Knowledge of quality standards and accountable for providing accurate results

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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