Xfinity Retail Assistant Store Manager
4 weeks ago
Job Summary
Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement.Job Description
Core Responsibilities- Achieves all sales and service metrics through daily supervision, mentor, and consistent performance management (e.g., subject area) of retail sales team.
- Proactively coaches and develops store teams to perform their responsibilities at a high level.
- Provides on-boarding support, observes, and provides feedback to new hires to ensure they are on track with their training curriculum and able to provide an outstanding customer experience.
- Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times.
- In partnership with the store manager, coordinates all daily sales floor responsibilities, including accurate and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer issues.
- Passionately drives store operations consistency with detailed orientation to back-of-house standards and showroom floor processes and procedures. Evaluate current processes, procedures, and overall efforts for improvement and innovation.
- Drives operational excellence with a particular focus on inventory management. Leads store inventory cycle counts ensuring timeliness and compliance with store, channel, and company requirements.
- Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, efficiency, and net promoter system (NPS).
- Coaches team members on how to position all products with customers.
- Ensures that customers and prospective customers are treated with the highest levels of courtesy and integrity.
- Remains current on new and current products and services, industry, and competitive trends and reinforces findings with the team.
- Coordinates cash handling policies and procedures.
- Demonstrate available tools to supervise customer feedback, mentor, and take action to improve the store experience.
- Is proficient in sales compensation plans and addresses team member questions.
- Builds collaborative relationships with market and region partners including the operations manager.
- Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as vital.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job
- Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open-minded.
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers
- Strive for results and drive growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors, and our communities
What are the BENEFITS of Comcast?
- Development and Advancement Opportunities
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Many more benefits and perks
- This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
PDN-9cc4e01a-64b e9-d3e66ab12e13-
Wireless Retail Store Manager
13 hours ago
Exton, Pennsylvania, United States Blue Link Wireless Full timeAbout the RoleWe are seeking a highly skilled and experienced Wireless Retail Store Manager to join our team at Blue Link Wireless. As a Store Manager, you will be responsible for leading a team of sales professionals and driving sales growth in our AT&T Authorized Retail Stores.Key ResponsibilitiesManage the daily operations of an AT&T Authorized Retail...
-
Retail Store Associate
4 days ago
Exton, Pennsylvania, United States CVS Health Full timeAbout the RoleCVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide differentiated customer...
-
Store Manager
5 days ago
Exton, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full timeJob DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at CNH Group, a Crumbl Cookies Franchisee. As a key member of our management team, you will be responsible for leading our hourly staff and ensuring exceptional customer service, quality, and cleanliness in our store.Key Responsibilities:Lead and...
-
Store Manager
5 days ago
Exton, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full timeJob DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at CNH Group, a Crumbl Cookies Franchisee. As a key member of our management team, you will be responsible for leading our hourly staff and ensuring exceptional customer service, quality, and cleanliness in our store.Key Responsibilities:Lead and...
-
Customer Service Representative
2 weeks ago
Exton, Pennsylvania, United States Fortunoff Backyard Store Full timeJoin Our Team at Fortunoff Backyard StoreAbout Us:Welcome to Fortunoff Backyard Store, the leading specialty retailer in outdoor home furnishings. With a rich history of over a century in retail, we pride ourselves on providing an exceptional selection of outdoor furniture in our beautifully designed showrooms throughout the year. Our commitment to...
-
Retail Sales Department Manager- Children's- FT
3 weeks ago
Exton, Pennsylvania, United States Boscov's Department Stores Full timeRetail Sales Department ManagerExperienced Retail Sales Department Managers—bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...
-
Retail Banking Manager II
2 weeks ago
Exton, Pennsylvania, United States TD Bank Group Full timeWork Location: Exton, Pennsylvania Hours: 40 Compensation Details: $86,130,000.00 USD TD is dedicated to ensuring fair and equitable compensation opportunities for all employees. The salary range for this position considers various factors that influence compensation decisions. The actual base pay offered may differ based on the candidate's skills,...
-
Retail Operations Supervisor
2 days ago
Exton, Pennsylvania, United States HomeGoods Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.Key...
-
Outdoor Furniture Sales Consultant
2 weeks ago
Exton, Pennsylvania, United States Fortunoff Backyard Store Full timePosition OverviewJoin Our Team at Fortunoff Backyard StoreAs the leading specialty retailer in outdoor home furnishings, Fortunoff Backyard Store is committed to providing an exceptional shopping experience. With a rich history of over a century in retail, we pride ourselves on our extensive selection of outdoor furniture and seasonal offerings.What We...
-
Retail Operations Supervisor
2 weeks ago
Exton, Pennsylvania, United States Norman's Gift Shops, Inc. Full timeJob OverviewNorman's Gift Shops, Inc., a leading employee-owned Hallmark Gold Crown retailer, is on the lookout for a skilled Retail Operations Supervisor. This role is essential in fostering a supportive environment for both customers and team members, ensuring a memorable shopping experience.Key Responsibilities:Champion our Customer CARE initiative,...
-
Retail Cash Handling Specialist
2 weeks ago
Exton, Pennsylvania, United States LUV Car Wash Full timeLUV Car Wash is a rapidly expanding company with over 70 locations across multiple states. We are currently seeking a Retail Cash Handling Specialist to join our dedicated team and contribute to our goal of being the premier car wash service in the industry. Benefits: (Available for full-time employees after one year of service) • 401K matching • Health...
-
Sales Associate for Outdoor Furnishings
2 weeks ago
Exton, Pennsylvania, United States Fortunoff Backyard Store Full timeJoin Our Team as a Retail Sales AssociateAbout Us:Welcome to Fortunoff Backyard Store, the leading specialty retailer in outdoor home furnishings. With a rich history of retail excellence, we provide an exceptional selection of outdoor furniture in our beautifully designed showrooms throughout the year. Our commitment to quality and customer satisfaction...
-
Sales Associate for Outdoor Living
1 week ago
Exton, Pennsylvania, United States Fortunoff Backyard Store Full timePosition OverviewJoin Our Team at Fortunoff Backyard Store!We are excited to welcome enthusiastic individuals to our team, dedicated to providing exceptional service in the outdoor home furnishings sector. At Fortunoff Backyard Store, we pride ourselves on being the premier retailer for outdoor living products, with a legacy built on quality and customer...
-
Retail Sales Associate
2 days ago
Exton, Pennsylvania, United States TJX Companies Full timeAbout TJX CompaniesTJX Companies is a leading off-price retailer of apparel and home fashions in the United States and internationally. We are committed to providing our customers with high-quality, unique, and affordable products.Job SummaryWe are seeking a Sales Associate to join our team at Homesense. As a Sales Associate, you will be responsible for...
-
Meat Department Assistant Manager
5 days ago
Exton, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe are seeking a highly skilled Meat Department...
-
Meat Department Assistant Manager
7 hours ago
Exton, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe are seeking a highly skilled Meat Department...
-
Retail Cosmetics Sales Representative
1 day ago
Exton, Pennsylvania, United States Boscov's Full timeJob DescriptionBoscov's is a leading retail department store chain seeking experienced Retail Cosmetics Sales Consultants to join our dynamic team. As a key member of our cosmetics counter, you will play a vital role in providing exceptional customer service, driving sales, and promoting our extensive range of beauty products.Key Responsibilities:Sales and...
-
Retail Key Carrier Coordinator
2 months ago
Exton, Pennsylvania, United States The TJX Companies, Inc. Full timeHalf of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It's an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown. If this sounds like you,...
-
Operations Manager
5 days ago
Exton, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full timeJob DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at CNH Group, a Crumbl Cookies Franchisee. As a key member of our management team, you will be responsible for leading our hourly staff and ensuring exceptional customer service, quality, and cleanliness in our store.Key Responsibilities:Lead and...
-
Retail Sales Associate
3 days ago
Exton, Pennsylvania, United States HomeSense Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, ensuring a clean and organized store environment, and adhering to all operational and merchandise standards.Key...