Retail Operations Supervisor
5 days ago
We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.
Key Responsibilities- Merchandise Processing: Execute receiving and merchandising standards to ensure efficient processing of merchandise onto the sales floor.
- Customer Service: Engage and interact with all customers to provide an excellent shopping experience, and maintain a clean and organized store environment.
- Team Management: Train and mentor Associates on merchandising and processing principles, and monitor productivity of team members, providing coaching and guidance as needed.
- Inventory Management: Ensure merchandise is properly tagged, hung, secured, and coded, and maintain organizational, cleanliness, and recovery standards for the backroom area.
- Communication: Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
- Experience: 1 year retail experience and 6 months of leadership experience.
- Skills: Superior communication and organizational skills, capable of multi-tasking, and able to respond appropriately to changes in direction or unexpected situations.
- Physical Demands: Able to lift heavy objects with or without reasonable accommodation.
HomeGoods offers a competitive compensation package, including a starting pay range of $14.00 to $14.50 per hour, and a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.
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