Product Manager, Payments Fraud Solutions

2 months ago

Chicago, Illinois, United States JPMorganChase Full time

Job Description
Are you are a strategic thinker, passionate about leading and delivering solutions to clients? You have found the right team.
As a Product Manager, Payments Fraud Solutions in Commercial Banking Solutions, you will partner with key stakeholders to develop and execute the end-to-end approach for payment fraud protection solutions within Commercial Banking segments. The includes driving product promotion, education and, ultimately, adoption via our sales channels. Key activities include product strategy, industry trend and competitive analyses, commercialization, pricing, feature enhancement prioritization, and project tracking. This will all be done in close collaboration with colleagues across lines of business, product management, marketing, finance and Commercial Bank client-facing teams.
Job Responsibilities:

  • Leveraging critical thinking, a knowledge of payments and technologies drive the value proposition across strategic business segments
  • Developing content that supports the payment fraud protection offering for delivery through training, marketing, communications, process & procedures and standardized proposal content
  • Segmenting the portfolio and analyzing product usage / trends and other relevant data across the Commercial Bank client base to identify areas of opportunity and vulnerability
  • Compiling insights of client pain points, evolving client needs and emerging market trends through client and competitive research, data analysis, internal feedback and market reviews
  • Creating business cases for strategic Fraud initiatives that quantify the value we can deliver through new or enhanced products
  • Collaborating with cross line of business functions in product management, middle office, marketing, finance, and Commercial Bank client-facing teams to deliver key initiatives
  • Representing Commercial Bank client interests as a product liaison with payment product managers to develop future-state product roadmaps
  • Building close relationships and alignment with fraud and risk partners

Required Qualifications, Capabilities and Skills

  • Demonstrated ability to utilize qualitative and quantitative inputs to develop strategic and tactical recommendations to both improve the client experience and product adoption
  • Proficiency in building business cases and ROI models that demonstrate client financial value propositions.
  • Good knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card).
  • Proven program leadership with multiple cross-functional teams
  • Sales enablement experience with bringing new capabilities to market and supporting staff education
  • Strong MS Excel, MS PowerPoint skills
  • Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects

Preferred Qualifications, Capabilities and Skills

  • Bachelor's degree and a minimum 2-3 years of relevant payments, consulting, or marketing experience

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

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