Solutions Architect, Strategic Accounts

1 month ago


East Palo Alto, California, United States Amazon Full time

Do you love building strategic relationships with customers? Do you possess both a business and technology visionary mindset? Can you picture yourself in a role where you are both the voice of Amazon to our external customers and the advocate of our customers to our internal teams?

A Strategic Accounts Solutions Architect responsibilities include being a trusted partner to the sales leadership, a trusted advisor to our strategic customers and partners, and helping driving the agenda for which solutions we build and deliver. You will support strategic opportunities while closely following industry trends and insights to craft new strategic customer opportunities and product priorities. Regularly evangelizing Amazon solutions and roadmaps as one of our thought leading technical experts with customers and at industry conferences.

As a Solutions Architect focused on strategic customers of Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon's Web Services (Amazon EC2, Amazon Machine Learning services, Amazon's storage, database and container services and many more).

The ideal candidate will possess deep technical skill in both, enterprise architectures and cloud computing as well as customer facing skills that will enable you to represent AWS well, to customer's developers, architects and executives.

The ideal candidate should also have demonstrated the ability to think strategically about business, product, and technical challenges.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Key job responsibilities

As a member of the pre-sales and technology team, you will drive revenue growth at customer. As a trusted customer advocate, you are responsible for guiding organizations in adopting advanced cloud-based solutions and migrating their workloads to the cloud. You'll be responsible for developing and implementing a strategy to build mindshare and increase adoption of AWS. You should be able to interact and communicate effectively with various teams at AWS, including services, marketing, and professional services, while also representing your own team to executive management.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

  • 2+ years of design, implementation, or consulting in applications and infrastructures experience
  • 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
  • 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

  • Experience working within software development or Internet-related industries
  • Experience migrating or transforming legacy customer solutions to the cloud
  • Experience working with AWS technologies from a dev/ops perspective

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.




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