Branch Manager Sr.

3 months ago

Chicago, Illinois, United States PNC Full time
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Branch Manager, you will be based in Chicago, IL at the 3337 W North Ave branch.

Job Description

  • Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
  • Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
  • Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
  • Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
  • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

  • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values - Role models our values with transparency and courage.
  • Enable Change - Takes action to drive change and innovation that will transform our business.
  • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
CompetenciesBranch Banking Services – Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.Delegation – Ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Sales Management – Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EducationNo Degree

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.

Disability Accommodations Statement:


The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call and select Option 4: Recruiting or contact us via email at

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • Branch Operations Manager

    2 weeks ago

    Chicago, Illinois, United States Liquid Environmental Solutions Full time

    Position Overview: The Branch Operations Manager will collaborate closely with the General Manager and the Branch Management Team, as well as Service Technicians, to effectively oversee the daily functions and management of the branch office. Utilizing advanced technology provided by the IT and Logistics Departments, this role is pivotal in ensuring smooth...

  • Trainee Branch Manager

    2 weeks ago

    Chicago, Illinois, United States BMO Full time

    Overview: BMO is seeking a dedicated individual to take on the role of a Branch Manager in Training within the BC North East Market. This position offers a unique opportunity to learn from experienced market leaders over a comprehensive training period, preparing you to effectively lead a branch team.Key Responsibilities:Formulate and implement a strategic...

  • Trainee Branch Manager

    2 weeks ago

    Chicago, Illinois, United States BMO Full time

    Overview: Become a part of BMO's Personal Banking division as a Trainee Branch Manager for the BC North East Market. This position offers a unique opportunity to learn from experienced market leaders over a comprehensive training period, preparing you to effectively lead a branch team.Key Responsibilities:Formulate and implement a strategic business plan for...

  • Branch Manager

    2 days ago

    Chicago, Illinois, United States Wintrust Financial Full time

    About UsWintrust Financial is a leading financial holding company with a strong presence in the Chicago and southern Wisconsin market areas. Our company operates fifteen community bank subsidiaries with over 170 banking locations, offering a wide range of financial services to individuals and businesses.Job SummaryWe are seeking an experienced Branch Manager...

  • Trainee Branch Manager

    2 weeks ago

    Chicago, Illinois, United States BMO Full time

    Position Overview: BMO is seeking a motivated individual to take on the role of a Branch Manager in Training within the BC North East Market. This position offers a unique opportunity to learn from experienced leaders over a comprehensive training period, preparing you to effectively lead a branch team.Key Responsibilities:Formulate and implement a strategic...

  • Branch Manager

    3 days ago

    Chicago, Illinois, United States Wintrust Financial Full time

    About Wintrust FinancialWintrust Financial is a leading financial holding company with a strong presence in the Chicago and southern Wisconsin market areas. Our company operates fifteen community bank subsidiaries with over 170 banking locations, offering a wide range of financial services to individuals and businesses.Job SummaryWe are seeking an...

  • Retail Mortgage Branch Manager

    2 weeks ago

    Chicago, Illinois, United States New Penn Financial Full time

    Position OverviewNew Penn Financial's Retail Division is seeking experienced Mortgage Professionals across various levels and roles to capitalize on an exciting opportunity to expand in the Illinois market with a reputable industry leader. Roles ConsideredWe are open to all production roles, including Company Owners, Branch Managers, Sales Managers, and Loan...

  • Retail Mortgage Branch Manager

    2 weeks ago

    Chicago, Illinois, United States New Penn Financial Full time

    Position OverviewNew Penn Financial is seeking experienced Mortgage Professionals across various roles to contribute to the expansion of our market presence in Illinois. We are a reputable leader in the mortgage industry, and we invite talented individuals to explore this unique opportunity. Roles AvailableWe are considering candidates for multiple...

  • Sr. Android Engineer

    4 weeks ago

    Chicago, Illinois, United States Uber Technologies, Inc. Full time

    Sr. Android EngineerUber Freight - Chicago, ILAbout Uber FreightUber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability,...

  • Branch Operations Lead

    1 month ago

    Chicago, Illinois, United States JPMorganChase Full time

    Job Description We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the...

  • Branch Operations Leader

    2 weeks ago

    Chicago, Illinois, United States United Rentals Full time

    Company Overview: United Rentals is the largest equipment rental firm, dedicated to fostering a culture of growth and teamwork among our employees.Position Summary: As the Branch Operations Leader, you will utilize your leadership expertise to oversee and enhance the overall delivery of exceptional service, aiming to boost branch efficiency.Key...

  • Sr. Manager, Transformational Innovation

    1 month ago

    Chicago, Illinois, United States Ferrara Pan Candy Co., Inc. Full time

    Job Location: ChicagoWant to make an impact?The Sr. Manager of Transformational Innovation is responsible for the management of transformational innovation projects. This role spans the front-end of innovation, driving innovation that transforms the category by changing the way the consumer engages with the category, creating a unique and competitive...

  • Community Banking Branch Leader

    2 weeks ago

    Chicago, Illinois, United States Wintrust Financial Full time

    About Wintrust Financial:Wintrust is a prominent financial holding entity managing approximately $50 billion in assets and publicly traded on NASDAQ under the symbol WTFC. Our foundation is built on the "HAVE IT ALL" philosophy, which combines advanced technology and the extensive resources of a large banking institution with a commitment to delivering...

  • Bilingual Spanish Branch Banker

    1 day ago

    Chicago, Illinois, United States PNC Financial Services Group Full time

    Job SummaryWe are seeking a highly skilled and motivated Bilingual Spanish Branch Banker to join our team at PNC Financial Services Group. As a key member of our Retail Branch Banking Network, you will be responsible for strengthening customer relationships and driving sales growth through proactive sales conversations and exceptional customer service.Key...

  • **General Manager

    1 day ago

    Chicago, Illinois, United States EquipmentShare Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to lead our Tooling Solutions rental location in Frankfort, IL. As a key member of our team, you will be responsible for driving business growth, managing operations, and building a high-performing team.Key ResponsibilitiesTeam Leadership: Build and develop a talented team of...

  • Head Universal Banker

    51 minutes ago

    Chicago, Illinois, United States Citigroup Inc Full time

    Job DescriptionThe Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including...

  • Sr. Project Manager

    5 months ago

    Chicago, Illinois, United States Mitchell Martin Inc Full time

    Our client, a member owned health insurance company, is seeking a Sr. Project ManagerLocation: Chicago, ILPosition Type: ContractJob Summary:This position is responsible for leading projects (and/or multiple subprojects of a program) of various sizes and complexity. Demonstrates advanced project management skills by ensuring the project scope is aligned with...

  • Sr. Program Manager

    1 month ago

    Chicago, Illinois, United States Mitchell Martin Inc Full time

    Our client, a member owned health insurance company, is seeking a Sr. Program ManagerLocation: Chicago, ILPosition Type: ContractJob Responsibilities:Responsible for 50+ PM resources and 100+ project team including business/IT resources Business sponsors are EVPs and C-Level Executives Strategy, Governance and Direction, assist in the prioritization Big...

  • Sr Occupancy Planner

    3 weeks ago

    Chicago, Illinois, United States CBRE Full time

    Sr Occupancy PlannerDesign, Workplace StrategyAs a CBRE Occupancy Sr. Planner, you will provide space planning, data mining, reporting, and interpretation of space planning metrics for large and high-profile clients needs.Collaborate with other team members to gain business intelligence including move and relocation sequencing and execution.Prepare forecasts...

  • Sr. Analyst, Analytics and Insights

    2 months ago

    Chicago, Illinois, United States Horizontal Talent Full time

    Do you have Google Analytics 4 experience, and are you seeking a new job in Chicago? Horizontal Talent is helping a digital consultancy that designs end-to-end experiences for multiple enterprise level clients find a Sr. Analyst, Analytics and Insights, and the contract role comes with an attractive hourly rate.As a Sr. Analyst, Analytics and Insights, you...