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Housekeeping Manager
4 weeks ago
South Mountain Resort located in Lincoln, NH is seeking an experienced Housekeeping Manager.
Schedule: Varied shifts dependent on operation needs, to include weekends and holidays
Compensation: $50-$55, % annual bonus. Relocation available as needed.
Location: 23 InnSeason Drive; Lincoln, NH 03251
Be part of a team committed to creating lasting vacation memories Apply today #PowerOfVacation
BENEFITS YOU'LL ENJOY
- Up to 21 Paid Days off per Year
- 401K Match up to 5%
- 9 Paid Holidays
- Up to 2 Paid Volunteer Days
- Medical, Dental, Vision Insurance
- 6 weeks - Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more
JOB SUMMARY:
You will be responsible for the operation of the Housekeeping Department under the guidance of the Resort Manager and Assistant Resort Manager. Responsibilities include assisting with the hiring, training, coaching, and discipline of all Housekeeping personnel as well as resolving guests' complaints or issues in a quick, courteous, efficient manner.
- Enforce policies and procedures to maintain Q/A standards at or above passing.
- Coach and/or counsel housekeeping personnel for career development under direction of Manager. Assist with performance appraisals.
- Maintain a safe work environment as well as fostering working relationships with other departments
- Manage inventory of room supplies, linens, laundry, and cleaning supplies within required budget.
- Assist in cleaning and inspecting rooms as necessary.
- Support with the hiring and training of all housekeeping personnel.
YOUR EXPERIENCE
- Ability to work weekends, evenings, and holidays as needed.
- High school diploma or equivalent (G.E.D.) required
- 2+ years of Management or Supervisory experience in housekeeping and laundry operations
- Direct experience of leading a housekeeping department preferably in the time share industry
- Housekeeping and management training as well as full knowledge of budgeting and inventory controls
- Interpersonal skills necessary to deal effectively and courteously with diverse groups of people and associates in all levels of management.
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