Senior Manager, Sales

Found in: beBee jobs US - 1 week ago


New York, New York, United States Aircall Full time

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you're from – we want you to join the conversation. Let's talk.

About the Role:

The SDR & BDR Manager will be a senior member of the Business and Sales Development team, responsible for enabling SDRs (inbound) and BDRs (outbound) to be successful in their roles by motivating the team and leading by example.

Working closely with the VP of Global Business Development, the BDR Manager will be an approachable, friendly resource for all members of the team.
What you'll do:

Manage a team of 3 Inbound SDRs and 7 Outbound BDRs for the North American market
Bring energy and motivation to the team by offering encouragement and leading by example, ensuring the team reaches their monthly targets
Identify and assist in the creation of team incentives, to better drive performance across North America
Help to develop and maintain a sales and business development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure efficiency and consistent conveyance of our current messaging
Be at hand to answer any questions the team might have in relation to sales-technique, sales-process, product or integrations
Lead 1-1s, listen to calls, read emails, and identify areas for development
Represent Aircall with integrity and professionalism at all times, and escalate your inputs to Managers
Contribute to some strategic projects for the outbound BDR Team

What you'll bring:
2+ years of experience in sales or business development, preferably in the software/technology industry in a manager capacity
Proven track record of success in outbound prospecting, lead generation, or inside sales
Experience working in the SaaS and / or tech space at a high growth scale up
Experience leading a consultative sales process that focuses on outbound prospecting
You're an extremely clear and direct communicator, you aren't afraid to ask questions to get to the bottom of things, and you have excellent and engaging verbal and written communication skills
An enthusiastic and positive attitude
You are a big picture thinker but have the ability to zoom in and out as needed
The ability to stay calm & even keeled under pressure
People Management:
You love to motivate, develop, inspire, coach, and train a team
Ability to identify trends and patterns from data and translate data and metrics into actionable business insights for your team and cross-functional teams
You are able to quickly build trust with your team while holding them accountable to their goals
You are a self starter:
You're resourceful and scrappy: you will figure out what you need quickly to get the job done and get the team's opportunities qualified and across the finish line
You don't wait for answers to come to you, you go out and find answers
You are a lifelong learner and learn from failure: We're risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
You're a driven, goal-oriented team player with a "must-win" attitude: we win and lose as one team
Expected values at Aircall:
Humility
Customer Centricity
Accountability
Self-awareness

Aircall focuses on SaaS, Telecommunications, Telephony, Collaboration, and Small and Medium Businesses. Their company has offices in New York and Paris. They have a large team that's between employees. To date, Aircall has raised $105.55M of funding; their latest round was closed on May 2020 at a valuation of $500M.
You can view their website at or find them on Twitter, Facebook, and LinkedIn.
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